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In Focus: Underwriting is the lifeblood of MGAs, but claims service must not be ignored
’Most MGAs aren’t huge and haven’t really got the infrastructure to manage claims. They’re focused on underwriting, so partnering with TPAs is critical to not having to worry about managing claims,’ says underwriting development manager
Further reading
MGA market continues to grow – but which are the best performing firms?
Insurance DataLab reveals which UK-based MGAs are ‘setting themselves up for a bright future’ with robust financial results
Claims handling the number one target for human led AI integration
Insurance industry professionals identified claims handling as the area ripest for automation, with many viewing human-AI partnerships as the key to blending efficiency and accuracy
Briefing: Underinsurance and the holes in our customers' safety net
Brokers and insurers must take note of the times and keep clients informed about the dangers of not being fully covered
Briefing: Maintaining competence is key in driving up standards of professionalism
The Chartered Insurance Institute’s executive director of strategy, advocacy and professional standards, Adam Harper, questions FCA proposals scrapping CPD requirements for insurance staff
Briefing: Is now the right opportunity to address underinsurance?
Brokers must make time to advise, influence and protect clients from underinsurance as softening market creates ideal moment in time to take advantage of competitive pricing
Briefing: Is the AI hype cycle now approaching its ‘slope of enlightenment’?
A focus on the practical upside of AI technology from UK insurance firms seems to indicate that the level of maturity around the technology has increased
Briefing: Data without direction is just noise
Data collection must be driven by a purpose, to solve a set problem – otherwise, unintended consequences could cause issues for insurers
Trey Norman: Love Islander returns to insurance with a bombshell on the talent gap
’I don’t think we’ve got that flagship person doing the real hard yards – going into schools, doing forums and Q&As,’ says commercial executive
Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
Blueprint Two benefits will take ‘quite some time’ to impact London market as project is ‘too big’
London market broker leader is ‘worried’ about when the digital transformation programme will deliver, noting that it should have been ‘split down into very specific areas’ from the start, rather than following a ‘big bang approach’
Briefing: Is the AI hype cycle now approaching its ‘slope of enlightenment’?
A focus on the practical upside of AI technology from UK insurance firms seems to indicate that the level of maturity around the technology has increased
Briefing: Data without direction is just noise
Digital transformation – small steps, big strides
TechTalk: When AI acts alone, who is to blame? Insurers confront the unthinkable
Claims handling the number one target for human led AI integration
Jo Sykes: Markel UK devises five pillar plan to become ‘more relevant’ for brokers
In Focus: Underwriting is the lifeblood of MGAs, but claims service must not be ignored
Briefing: Is the AI hype cycle now approaching its ‘slope of enlightenment’?
The risks and rewards of hyper-personalised insurance models
Revealed – the best and worst gender pay gaps at UK brokers
Briefing: Data without direction is just noise
Digital transformation – small steps, big strides
In Focus: Are brokers relying too heavily on MGAs to place niche risks and is this impacting market competitiveness?
Three UK insurers earn spot on prestigious best workplaces list
Briefing: Underinsurance and the holes in our customers' safety net
Trey Norman: Love Islander returns to insurance with a bombshell on the talent gap
Briefing: What does Applied Epic’s UK exit mean for competition?
Insurers gearing up for changing motor trends
TechTalk: When AI acts alone, who is to blame? Insurers confront the unthinkable
The Big Question: What steps should UKGI take to inspire young people to embrace a career in insurance?
Young people are ‘looking for a commitment’ to a diversified insurance industry
Sector must take counter fraud messaging and education ‘to another level’
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