Briefing

Mike Dalby index

News Analysis

Briefing: Insurance sector offers trust and opportunity as students face results day

2026-08-20T08:00:00+01:00By

Mike Dalby, chief executive at Howden’s consumer and local commercial division, suggests that those receiving their results should look to insurance as a fulfilling career

James York

News Analysis

Briefing: Robotic repairs and drone delivery – the future of insurance is hardware

2026-08-19T08:00:00+01:00By

From humanoid surveyors to autonomous repair fleets, James York says emerging robotics technology could transform how insurers manage, mitigate and respond to risk

Toby Clegg

News Analysis

Briefing: Spreadsheet Eeyores versus Tigger-ish storytellers

2026-08-13T08:00:00+01:00By

Insurance has been both beset and modernised by the rise of the spreadsheet, but Toby Clegg argues that the quantitative purists have lost sight of qualitative truths in their pursuit of uncompromising accuracy

Lee Anderson, SRG

News Analysis

Briefing: AI will not replace specialist brokers – but it will define the exceptional ones

2026-08-12T09:00:00+01:00By

Lee Anderson, group deputy chief executive at SRG, pinpoints the real differentiator of artificial intelligence use for brokers

matt-scott-profile

News Analysis

Briefing: Getting decisions right starts with trusted data

2026-08-06T08:00:00+01:00By

Major decisions are being delayed, revisited and second-guessed not because of a lack of data, but a lack of confidence in it. Insurance DataLab’s Matt Scott argues that trusted, independent insight is now becoming absolutely critical to decision-making

Sharon Brown, Peia

News Analysis

Briefing: How pet insurance can support better access to care

2026-08-05T06:00:00+01:00By

Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), explains why insurance input is so vital to understanding and improving timely access to care for our animal companions

acquisition (9)

News Analysis

Briefing: Should Intact make a move for Hiscox?

2026-07-30T09:00:00+01:00By

While the two firms might complement each other, news editor James Cowen looks at whether it would be the right move for Intact and Hiscox

Lucy Luckett

News Analysis

Briefing: Has the Insurance Act 2015 delivered for policyholders? A broker’s perspective

2026-07-29T08:00:00+01:00By

It is not wrong that insurers apply the act to protect themselves, but policyholders must have clarity on the reasons for major decisions

Adam Harper, CII

News Analysis

Briefing: The future insurance workforce will require a blended set of skills

2026-07-22T08:00:00+01:00By

Adam Harper, CII executive director for strategy, advocacy and professional standards, discusses the importance of the industry’s support for the Financial Services Skills Compact

Toby Clegg

News Analysis

Briefing: Confidence men and women – and the industry’s missing marketing narrative

2026-07-16T08:00:00+01:00By

Toby Clegg asks whether the sector is missing a trick in ignoring one of its most fundamental marketing narratives

global, fraud, international, lever

News Analysis

Opinion: UK G20 presidency must be lever to mitigate international fraud

2026-07-15T08:00:00+01:00By

Fraudsters are exploiting siloed country fraud strategies to cash in on criminal activity, aided by the cross-border reach of artificial intelligence. Nations need to get on the same page – and fast

James York

Analysis

Briefing: Ryanair’s real product is certainty – insurance can learn from that

2026-07-09T08:00:00+01:00By

What can the insurance sector learn from the different expectation management strategies employed by two of the world’s biggest budget airlines?

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