Briefing

Adam Harper, CII

News Analysis

Briefing: Do not sleepwalk into the knowledge transfer risk

2026-04-16T08:00:00+01:00By

The experienced capability that underpins industry decision‑making is potentially leaving faster than it can be replaced, creating a ticking talent time bomb

James York, Cropped

News Analysis

Briefing: Why insurance should go all in on human connection

2026-04-15T08:00:00+01:00By

High street branches need a coffee shop culture makeover to successfully foster client connections in a digital age