Briefing

Briefing: The industry needs to stop treating cyber insurance as optional

2026-05-07T08:00:00+01:00By Mike Dalby

Mike Dalby, chief executive at Howden’s consumer and local commercial division, makes the case that we must all be more serious about selling cyber

News Analysis

Briefing: Cyber debate must be top of conference agenda as regulation looms

2026-04-30T08:00:00+01:00By Jon Guy

Government has made it clear that it sees the insurance industry as central to its cyber resilience plans, so the insurance industry must respond

News Analysis

Briefing: Insurers need to remember the value of a human touch in claims

2026-04-29T08:00:00+01:00By James Cowen

While AI is becoming more valuable to insurance firms, customers feel it is essential that the human touch remains in claims

News Analysis

Briefing: Placement is becoming a balancing act for brokers

2026-04-23T08:00:00+01:00By Matt Scott

Broker and insurer relationships are now underpinned by so much more than familiarity and a firm handshake – transparency and data around insurer performance is pivotal in supporting brokers to meet client expectations

News Analysis

Briefing: A Cockney’s guide to nicking business

2026-04-22T08:00:00+01:00By Toby Clegg

There are very few ‘new’ risks in the broking market, meaning that acquiring risks from other firms is part and parcel of participating in UKGI – here are 11 fundamental rules underpinning brokers’ businesses today

News Analysis

Briefing: Do not sleepwalk into the knowledge transfer risk

2026-04-16T08:00:00+01:00By Adam Harper

The experienced capability that underpins industry decision‑making is potentially leaving faster than it can be replaced, creating a ticking talent time bomb

News Analysis

Briefing: Why insurance should go all in on human connection

2026-04-15T08:00:00+01:00By James York

High street branches need a coffee shop culture makeover to successfully foster client connections in a digital age

News Analysis

Briefing: Why brokers in 2026 should be judged on quality – not just price

2026-04-09T08:00:00+01:00By Mike Edgeley

The world’s rising risk register should bring brokers to the fore, but passively focusing on simple renewals is no longer acceptable

News Analysis

Opinion: Is there an optimal size for a retail insurance broker?

2026-04-08T08:00:00+01:00By Katie Scott

Acquisitional growth has forever changed UKGI’s broking landscape, however market feedback indicates that there is a fine line between consolidation creating both customer and colleague benefits, or actually working against the industry’s best interests

News Analysis

Briefing: Social media harm is becoming a casualty accumulation risk

2026-04-02T08:00:00+01:00By Yiannis Kotoulas

That this entirely modern issue is now showing up in courts means that insurers cannot rely on historical loss experience to capture the size and scope of the associated risk

News Analysis

Briefing: Duty of disclosure headache must be simplified to battle misunderstandings

2026-04-01T08:00:00+01:00By Donna Robertson

Getting duty of disclosure details wrong can have severe ramifications for brokers’ commercial clients – although inconsistent insurer requirements here are a pain point, brokers must not let this element fly under the radar

News Analysis

Briefing: Why are major personal lines deals popular in the soft market?

2026-03-26T09:00:00+00:00By James Cowen

Soft market conditions have created a challenging personal lines environment, so is scale key to combat the challenges insurers are facing?

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