Briefing

Briefing: Is AI about to rewrite the rules of insurance distribution?

2026-02-26T11:00:00+00:00By Matt Scott

ChatGPT could be about to follow in the distribution footsteps of price comparison websites – but what are the Consumer Duty considerations that could hamper this model’s progression and uptake?

News Analysis

Briefing: AI and commercial insurance broking – existential threat or strategic opportunity?

2026-02-25T09:00:00+00:00By Mike Edgeley

Artificial intelligence has the potential to define what great broking of the future looks like, with powerful use cases bolstering productivity

News Analysis

Briefing: Using insurance to make a genuine difference to people’s lives

2026-02-19T10:00:00+00:00By Mike Dalby

Mike Dalby, chief executive at Howden’s consumer and local commercial division, discusses why serving insurance customers is a privilege in his inaugural column

News Analysis

Briefing: Specialty versus specialist insurance – and why the London market matters more than ever

2026-02-18T09:00:00+00:00By Lee Anderson

Specialty insurance and specialist knowledge should not be tarred with the same brush. A successful combination of these two components in the London market, however, could benefit both brokers and insurers

News Analysis

Briefing: Where we’re going, we’ll need more space insurance

2026-02-12T09:00:00+00:00By James York

The UK insurance market could propel the British space industry to the fore. Will we fire up those boosters, or let others take the prize while we merely insure them?

News Analysis

Briefing: Financial versus market orientation – why ebitda can be a cruel mistress for brokers

2026-02-11T09:00:00+00:00By Toby Clegg

Hitting the acquisition trail for the first time can cause quite the mindset shift for broking businesses, however catering to financial metrics should not be to the detriment of business creativity or putting the brakes on service

News Analysis

Briefing: Brokers could be ‘on thin ice’ where commission sharing is concerned

2026-02-06T09:00:00+00:00By Yiannis Kotoulas

The ground is shrinking beneath brokers and insurers still involved in the process of shafting leaseholders

News Analysis

Opinion: The feedback disconnect – why managers are scared to talk to gen Z

2026-02-04T09:00:00+00:00By Katie Scott

Insurance business middle managers are veering away from feedback conversations with younger staffers, but learning how to deliver professional advice successfully to this generation can unlock retention and performance benefits

News Analysis

Briefing: Soft market supports succession of MGAs and protects against ‘day of reckoning’

2026-01-29T09:00:00+00:00By Katie Scott

Market commentators predict that MGAs fare better in the current soft market cycle versus their insurer peers – but does this success have an end date or is ‘the rise of MGAs’ unstoppable?

News Analysis

Briefing: Rising AI uptake drives demand for sector-wide skills update

2026-01-28T07:00:00+00:00By Adam Harper

The government and independent bodies concur that AI technology should unlock a wealth of opportunity for the financial services sector – but only if market firms can satisfy skills gaps with tailored training

News Analysis

Briefing: What an unexpected pet insurance claim can reveal about Consumer Duty in practice

2026-01-22T10:00:00+00:00By Matt Scott

Is UKGI too focused on being a stickler for Consumer Duty rules, without properly considering the ethos and spirit of this outcomes centred regulation? Claims processes could be the rub here…

News Analysis

Briefing: Why is Zurich so keen on acquiring Beazley – and will Beazley bite?

2026-01-21T09:00:00+00:00By James Cowen

Zurich believes the suggested deal will create a global leader in specialty insurance, but Beazley is urging its shareholders ’to take no action’ after the latest takeover proposal was submitted to the insurer

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