Briefing

feedback

News Analysis

Opinion: The feedback disconnect – why managers are scared to talk to gen Z

2026-02-04T09:00:00+00:00By

Insurance business middle managers are veering away from feedback conversations with younger staffers, but learning how to deliver professional advice successfully to this generation can unlock retention and performance benefits

rise, springboard

News Analysis

Briefing: Soft market supports succession of MGAs and protects against ‘day of reckoning’

2026-01-29T09:00:00+00:00By

Market commentators predict that MGAs fare better in the current soft market cycle versus their insurer peers – but does this success have an end date or is ‘the rise of MGAs’ unstoppable?