Briefing
-
News AnalysisBriefing: Are the financial markets finally coming to their senses?
Mike Edgeley, group chief executive at Clear Group, explores whether the market’s understanding of the value of AI is starting to bear fruit – and what that means for the importance of human connection in an increasingly tech-focused insurance sector
-
News AnalysisBriefing: When more care is possible, what care is right?
Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), questions whether the insurance sector’s approach to increasing limits has become part of the problem
-
News AnalysisBriefing: The insurance broker is at an existential crossroads
Daniel Lloyd-John, chief executive and founder at HNW broker Broadway Insurance Partners, discusses how the rise of AI may not fundamentally change insurance broking as much as expected
-
News AnalysisBriefing: Forget escape, it’s water itself we need to start insuring
Persistent drought and the UK water sector’s instability raise important questions for the sector around the potential provision of new products
-
News AnalysisBriefing: Evolving crash for cash threat hits UK motorists and insurers with more sophisticated tactics
Detective inspector Chris O’Donovan, deputy head of the City of London Police’s Insurance Fraud Enforcement Department, explains how crash for cash fraud has evolved to now feature identity theft elements and greater use of mopeds
-
News AnalysisOpinion: Brokers evolve beyond distribution to take on industry-wide marketeer remit
The role and function of an insurance broker is changing – with distribution now just one of many faces these professionals present. Growing remits as marketeers and recruiters must become more visible as part of road map to futureproof UKGI
-
News AnalysisBriefing: What UK flight chaos means for insurers – and is parametric insurance key?
Insurers could be facing a busy period, with the Civil Aviation Authority highlighting that while airlines have responsibilities to look after passengers, ‘extraordinary circumstances’ mean ’they are unlikely to be entitled to compensation for delays or cancellations that were directly caused’ by an air traffic control issue
-
News AnalysisBriefing: How to lose friends and alienate Rolex wearers
Clegg Gifford chief executive Toby Clegg questions whether a future advantage in underwriting may lie in more accurately pricing the risks originating from moral hazard and insured behaviour
-
News AnalysisBriefing: Dive In is ending – DEI cannot end with it
Ican co-founder Ajay Mistry looks back at the successes of DEI-focused insurance event Dive In – and says that what comes next will be vital
-
News AnalysisBriefing: Are large retailers aiming to disrupt the UK insurance market?
News editor James Cowen discusses whether the rise in retailers entering the personal lines insurance market is a threat to traditional distribution channels
-
News AnalysisBriefing: What is contextualised care and what does it mean for pet insurance?
Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), explains why the relationship between care provision and insurance must be thought about carefully
-
News AnalysisBriefing: Fewer FOS complaints begins with better claims decisions
The Financial Ombudsman Service has an important role to play in dispute resolution, but the ultimate aim of the insurance sector should be to clearly communicate with customers and stop complaints reaching that stage
-
News AnalysisBriefing: Insurance sector offers trust and opportunity as students face results day
Mike Dalby, chief executive at Howden’s consumer division, suggests that those receiving their results should look to insurance as a fulfilling career
-
News AnalysisBriefing: Robotic repairs and drone delivery – the future of insurance is hardware
From humanoid surveyors to autonomous repair fleets, James York says emerging robotics technology could transform how insurers manage, mitigate and respond to risk
-
News AnalysisBriefing: Spreadsheet Eeyores versus Tigger-ish storytellers
Insurance has been both beset and modernised by the rise of the spreadsheet, but Toby Clegg argues that the quantitative purists have lost sight of qualitative truths in their pursuit of uncompromising accuracy
-
News AnalysisBriefing: AI will not replace specialist brokers – but it will define the exceptional ones
Lee Anderson, group deputy chief executive at SRG, pinpoints the real differentiator of artificial intelligence use for brokers
-
News AnalysisBriefing: Getting decisions right starts with trusted data
Major decisions are being delayed, revisited and second-guessed not because of a lack of data, but a lack of confidence in it. Insurance DataLab’s Matt Scott argues that trusted, independent insight is now becoming absolutely critical to decision-making
-
News AnalysisBriefing: How pet insurance can support better access to care
Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), explains why insurance input is so vital to understanding and improving timely access to care for our animal companions
-
News AnalysisBriefing: Should Intact make a move for Hiscox?
While the two firms might complement each other, news editor James Cowen looks at whether it would be the right move for Intact and Hiscox
-
News AnalysisBriefing: Has the Insurance Act 2015 delivered for policyholders? A broker’s perspective
It is not wrong that insurers apply the act to protect themselves, but policyholders must have clarity on the reasons for major decisions
