Analysis

Briefing: Unwrapping the FCA’s super complaint response

By 2025-12-24T09:00:00

disappointed gift

There was nothing particularly exciting about the regulator’s statement on the home and travel insurance markets, but what did we expect?

When I was being brought up, my mum always – rightly – taught me that it was incredibly rude to act disappointed when you unwrapped a gift, no matter how unimpressed you were.

This always seemed to grate up against other advice I heard to not trust Greeks bearing gifts, but I digress – the advice was, for the most part, sound. 

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