Digital Transformation Reports

  • it-digital-adoption-report-index

    Digital Adoption 2025

    Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.

  • digital-adoption-2023-index

    Digital Adoption 2023

    Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.

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    Insurtech 50 2023

    In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.

  • digital-adoption-report-2022-330x220

    Digital Adoption 2022

    Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.

  • dtr-2021-330x220

    Digital Transformation 2021

    The Insurance Times 2021 Digital Transformation Report is out now! Over 250 brokers from across the UK came forward to reveal how digital transformation has impacted their business.

Get in touch

For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078

For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408

Tech Talk

tracker

Analysis

Chasing the update on ‘hit and miss’ claims tracking tools

2025-12-18T08:00:00+00:00By

Findings from this year’s Insurance Times MGA market report have exposed claims tracking tools as an area brokers want to be held under the microscope – but what should a successful claims tracking service look like for brokers and MGAs?

IMG_2204

News

AI’s energy appetite and job fears will ignite protest risk in 2026, Beazley warns

2025-12-15T07:00:00+00:00By

’We predict 2026, there will be some sort of physical protest against data centres and what they represent in terms of unwanted energy demand,’ says chief executive

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Recent articles by Savan Shah

FRONT COVER 2025 MGA REP

News

Insurance Times publishes full Five Star Rating Report: MGA market for 2025/26

2025-11-27T07:00:00+00:00By

A total of 28 MGAs received a star rating, based on broker feedback, for Insurance Times’ 2025/26 report

Jo Sykes - latest

News

Jo Sykes: ‘Launching new products to market is central pillar of our five-year growth plan’

2025-10-28T07:00:00+00:00By

Sykes speaks to Insurance Times as brokers share their views on the performance of their insurer partners for the 2025/26 Insurance Times Broker Service Survey

IT_Talent Dev - MPU V2

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Have your say: Insurance Times launches talent development survey to uncover market challenges

2025-10-23T06:00:00+01:00By

Hot on the heels of revealing its Destination Insurance talent charter for UKGI earlier this week, Insurance Times has launched its second talent development survey, which will underpin the publication of a new report this year

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News

Revealed: Brokers confirm which MGAs are raising the bar in Insurance Times’ annual report

2025-10-22T06:00:00+01:00By

UK general insurance brokers have provided their feedback on service across 28 MGAs to inform Insurance Times’ latest Five Star Rating Report

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