MGA Market Five Star Rating Reports
The ratings provide a practical tool for brokers to assess MGA service levels based on the experience of their peers, aiding in justifying recommendations for clients. They also help MGAs benchmark the performance they have offered to brokers over the last 12 months and address broker feedback in several key areas.
Get in touch
For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078
For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408
News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 13 October to 17 October 2025
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The biggest people moves this week
Insurance Times rounds up the most significant appointments, promotions and leadership changes from 13 to 17 October 2025
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Insurance Times unveils new AI Claims Report 2025 with RDT
Insurance Times has teamed up with insurance software provider RDT to explore how artificial intelligence is impacting claims processes, producing a new report that is available for all readers
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Insurance Times launches annual Broker Service Survey for 2025/26
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times’ annual benchmarking survey
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Insurance Times launches MGA service survey to inform 2025’s five star report
The annual survey that underpins Insurance Times’ Five Star Rating Report: MGA market is now open for UK general insurance brokers to share their views on this subsector of the market
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Insurance Times reveals headline results of 2025 eTrading survey
More than 750 broker respondents provided feedback on their eTrading experiences via software houses and insurer extranets
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at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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