’With extensive experience, local market knowledge and a clear focus on delivering for customers, she is ideally placed to help us drive growth,’ says regional manager
Arch Insurance has appointed Karen Donald as branch manager of its Glasgow operation as the insurer looks to drive growth across Scotland.
The appointment takes effect immediately and will see Donald take responsibility for the day-to-day management of the UK regional division’s Glasgow branch.
Her remit will include overseeing broker distribution and delivering Arch’s growth strategy across the Scottish market.
Donald will report to Janine Starkie, regional manager for the north and Scotland.
Market experience
The appointee brings more than 35 years of insurance industry experience to Arch’s regional business, with Donald having spent the majority of her career focused on the Scottish market.
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She joins Arch from Axa, where she most recently served as a regional underwriting manager.
Arch said Donald’s experience gives her an extensive understanding of the Scottish insurance market and the broker relationships that support it.
Starkie added: “Donald’s appointment reflects our commitment to strengthening our presence and relationships across Scotland. With extensive experience, local market knowledge and a clear focus on delivering for customers, she is ideally placed to help us drive growth and further elevate our broker partnerships.”
His career began in 2019, when he joined a local north London newspaper after graduating from the University of Sheffield with a first-class honours degree in journalism.
He took up the position of deputy news editor at Insurance Times in March 2023, before being promoted to his current role in May 2024.View full Profile
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