
Matt Scott
Matt Scott is the cofounder of Insurance DataLab, a market intelligence platform launched to solve the increasingly difficult challenge of finding credible, comparable and digestible information on the performance of insurance companies.
He is also an award-winning journalist who started his career as an actuarial associate consultant, at Aon where he studied towards the professional exams of the Institute and Faculty of Actuaries and completed an MSc in actuarial finance at Imperial College Business School.
As insight editor of Insurance Times, Matt reported widely on the UK general insurance market, focusing particularly on the financial and regulatory landscape. He has authored many well-respected research publications including the annual Insurance Times Top 50 Insurers and Top 50 Brokers reports and spoken at a number of industry events on topics, including motor insurance, regulation, cyber insurance, customer service and financial performance.
Matt is a keen martial artist and football fan and when not in the office he can often be found enjoying the countryside of Dartmoor near his native Plymouth.
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Briefing: Data without direction is just noise
Data collection must be driven by a purpose, to solve a set problem – otherwise, unintended consequences could cause issues for insurers
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Digital transformation – small steps, big strides
Brokers don’t need a big bang to begin their digital transformation. By focusing on incremental progress and avoiding common pitfalls, they can start delivering meaningful change today
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Briefing: Is the FCA finally getting serious about reducing the compliance burden?
The regulator appears to be listening to broker feedback as it hosts unique webinar to address industry concerns – but will proposed changes actually be implemented and have the desired impact?
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High hopes: Can insurance keep pace with the THC drinks boom?
With THC infused beverages growing in popularity in the US, Insurance Times explores the evolving risks, regulatory hurdles and insurance gaps in this budding sector
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In Focus: Concussion in sport – The legal test cases that could reshape liability risk
Three landmark test cases are shining a spotlight on sports related concussion – these could have far-reaching implications for liability insurers, governing bodies and the future handling of brain injury claims
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Latest GI complaints data shows improvements – but redress and resolution delays increase
Motor and transport insurance remains the most complained about business line in UKGI, according to the FCA, with complex claims and repair delays fuelling frustrations
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TechTalk: Capacity providers ‘more willing to experiment with insurtechs’ – but bar for collaboration is set high
Research findings indicate that insurers have appetite to back propositions from insurtech MGAs – however there are still clearly defined hoops these businesses must jump through if they want to secure the perfect partnership
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Broker profitability rises as growth slows
Insurance DataLab shares exclusive insights from its not yet published Broker Performance Report 2025, revealing the podium level firms that have obtained one of its coveted gold awards
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Briefing: What is the real blocker to innovation in UKGI?
As a clue, it is not technology that is hampering creative innovation and new ideas in the UK general insurance industry
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Inside the insurer talent gap
‘If you’re an individual and you’re an underwriter, then you’re in a really good place at the moment because lots of people are wanting your services and they are paying very well for it,’ says managing director
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The rise of the product led broker
Brokers are no longer just insurance distributors – they’re becoming product architects, reshaping policies to meet the real-world needs of clients. But what’s driving this shift and what does it mean for the future of broking?
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Five years of ombudsman data exposes insurance’s biggest complaints
A five-year review of ombudsman complaints data reveals motor insurance continues to dominate complaints volumes, while travel insurance has the highest upheld rate of the major UKGI business lines
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Beyond borders: Why UK brokers are expanding into Europe
If scale is not sought in Europe, then PE-backed brokers may find themselves being consolidated, further shrinking the UK’s broking mid-market – but what marketplaces are proving most attractive for acquisitional growth?
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How UK brokers are adapting to a tougher compliance landscape
The cost of regulation in the UK has never been higher, so how are brokers navigating a more arduous landscape?
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Briefing: What the Aviva and Direct Line mega-deal means for UKGI
Shareholders have approved Aviva’s £3.7bn takeover of DLG, and the deal looks set for completion in mid-2025, but what does the acquisition mean for the two businesses? And how will it impact the wider market?
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Why 2024 was a transformational year for UK M&A
The insurer and broker sectors both recorded standout acquisition volume and values last year – however, industry experts do not see the same trends for 2025, with January providing the lowest monthly M&A completion figure since 2017
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Motor insurance affordability under pressure amid FCA scrutiny
As motor insurance premiums continue to squeeze household budgets, scrutiny from regulators and policymakers is intensifying. But with competing priorities and political setbacks, is real change on the horizon?
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Surviving the soft market: The role of refinancing in broking
Refinancing is fast becoming a more central pillar of a broker’s operations, used as a tool to navigate soft market conditions, enable M&A or to facilitate strategic action plans
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Navigating the rising costs and challenges of pet insurance
‘The lack of standardised pricing’ in the pet insurance market ‘makes it difficult for insurers to forecast claims and for customers to understand costs’, says new trade association founder
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Ombudsman complaints reveal insurers are still struggling with claims
Customers must be placed at ‘the heart of the claims process’ if insurers are to instigate a turnaround in complaints, says market intelligence firm