All articles by Matt Scott
-
News Analysis
Briefing: If claims is the shop window, I’m not buying
Industry must improve its communication with customers to mitigate flood of FOS complaints
-
News Analysis
Complaints handling not up to scratch as complaints volumes soar
Consumer Duty has placed a greater spotlight on complaints data, however findings for UKGI show that ‘more than a third of cases’ are being overturned by the ombudsman
-
News Analysis
Is carbon credit cover the next cyber market?
The carbon credit insurance market presents a ‘really exciting’ opportunity – especially as it could be worth up to £24bn by 2050
-
News Analysis
Insurance M&A continues to rise – but has it reached its peak?
Broking M&A is focusing on the extremities of the UKGI marketplace, with smaller firms being eyed up and the ‘consolidation of the consolidators’ potentially on the cards too, says co-founder
-
News Analysis
Is travel insurance next on the FCA’s radar?
The regulator’s approach to Gap insurance has signalled its enforcement style for 2024 – but could travel policies ‘riddled with caveats’ be the next product under the fair value spotlight?
-
News Analysis
Briefing: The trouble with motor insurance
Discriminatory pricing is evident in motor insurance premiums – the industry needs to come up with new ways to make this product more accessible and affordable
-
News Analysis
What does the FCA’s actions on Gap mean for the future?
We’ve heard that the unofficial threshold for that payout rate may be set at 30%, with business lines falling under that level likely to draw increased scrutiny from the FCA, says co-founder
-
News Analysis
Briefing: What next after Gap?
The FCA’s latest target could be the start of more to come
-
News Analysis
How is the industry faring six months on from Consumer Duty implementation?
Half a year on from the landmark regulation coming into force, Insurance DataLab takes a look at its impacts on the sector
-
News Analysis
Briefing: Is 2024 the year the FCA gets tough on insurers?
All the signs point towards further regulatory activity this year
-
News Analysis
Briefing: UKGI optimism is high, but some of the usual problems persist
While 2024 will undoubtedly continue to set fresh challenges alongside the usual suspects, there is certainly space for optimism
-
News Analysis
Briefing: Insurers on red alert as FCA looks set to bare teeth over Consumer Duty
At a recent webinar, a compliance expert claimed the regulator had ’20 enforcement notices sat on their desk ready to go to insurers over the next quarter’
-
News Analysis
Why Aviva, Arch and Ageas were named insurers of the year
After being crowned as market-leading insurers at this year’s Insurance Times Awards, Insurance DataLab explores the figures behind the trio’s successes in 2023
-
News Analysis
Briefing: Is the motor market ready to turn a corner?
The motor sector’s COR has deteriorated due to headwinds such a rampant claims inflation, but could inflation be about to ease?
-
News Analysis
Briefing: Tough times for brokers, but future remains bright
Matt Scott takes a view on the broker market’s prospects following the publication of this year’s Top 50 Brokers report
-
News Analysis
The most complained about products in UKGI
Insurance DataLab analyses the latest ombudsman complaints data to find out which product lines – and which insurers – are receiving the most complaints from consumers
-
News Analysis
Briefing: Are apprenticeships the secret weapon in the war for talent?
Companies can benefit from hiring apprentices in multiple ways
-
News Analysis
Briefing: Where next for personal lines?
It remains to be seen how long it will take for the sun to rise on personal lines insurers once again
-
News Analysis
Gibraltarian insurers still reporting lower solvency positions than UK
With the Insurance Times Top 50 Insurers report out this month, data provider Insurance DataLab takes a look at the solvency positions of insurers across the UK and Gibraltarian insurance markets.
-
News Analysis
Briefing: Insurance might not be Hollywood, but it still offers exciting career prospects
Actuary: The Movie might not have as much appeal as The Wolf of Wall Street or The Social Network when it comes to box office hits, but a career in insurance can certainly still be exciting