All articles by Matt Scott – Page 2
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News AnalysisTechTalk: Capacity providers ‘more willing to experiment with insurtechs’ – but bar for collaboration is set high
Research findings indicate that insurers have appetite to back propositions from insurtech MGAs – however there are still clearly defined hoops these businesses must jump through if they want to secure the perfect partnership
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News AnalysisBroker profitability rises as growth slows
Insurance DataLab shares exclusive insights from its not yet published Broker Performance Report 2025, revealing the podium level firms that have obtained one of its coveted gold awards
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News AnalysisBriefing: What is the real blocker to innovation in UKGI?
As a clue, it is not technology that is hampering creative innovation and new ideas in the UK general insurance industry
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News AnalysisInside the insurer talent gap
‘If you’re an individual and you’re an underwriter, then you’re in a really good place at the moment because lots of people are wanting your services and they are paying very well for it,’ says managing director
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News AnalysisThe rise of the product led broker
Brokers are no longer just insurance distributors – they’re becoming product architects, reshaping policies to meet the real-world needs of clients. But what’s driving this shift and what does it mean for the future of broking?
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News AnalysisFive years of ombudsman data exposes insurance’s biggest complaints
A five-year review of ombudsman complaints data reveals motor insurance continues to dominate complaints volumes, while travel insurance has the highest upheld rate of the major UKGI business lines
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News AnalysisBeyond borders: Why UK brokers are expanding into Europe
If scale is not sought in Europe, then PE-backed brokers may find themselves being consolidated, further shrinking the UK’s broking mid-market – but what marketplaces are proving most attractive for acquisitional growth?
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News AnalysisHow UK brokers are adapting to a tougher compliance landscape
The cost of regulation in the UK has never been higher, so how are brokers navigating a more arduous landscape?
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News AnalysisBriefing: What the Aviva and Direct Line mega-deal means for UKGI
Shareholders have approved Aviva’s £3.7bn takeover of DLG, and the deal looks set for completion in mid-2025, but what does the acquisition mean for the two businesses? And how will it impact the wider market?
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News AnalysisWhy 2024 was a transformational year for UK M&A
The insurer and broker sectors both recorded standout acquisition volume and values last year – however, industry experts do not see the same trends for 2025, with January providing the lowest monthly M&A completion figure since 2017
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News AnalysisMotor insurance affordability under pressure amid FCA scrutiny
As motor insurance premiums continue to squeeze household budgets, scrutiny from regulators and policymakers is intensifying. But with competing priorities and political setbacks, is real change on the horizon?
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News AnalysisSurviving the soft market: The role of refinancing in broking
Refinancing is fast becoming a more central pillar of a broker’s operations, used as a tool to navigate soft market conditions, enable M&A or to facilitate strategic action plans
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News AnalysisNavigating the rising costs and challenges of pet insurance
‘The lack of standardised pricing’ in the pet insurance market ‘makes it difficult for insurers to forecast claims and for customers to understand costs’, says new trade association founder
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News AnalysisOmbudsman complaints reveal insurers are still struggling with claims
Customers must be placed at ‘the heart of the claims process’ if insurers are to instigate a turnaround in complaints, says market intelligence firm
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News AnalysisWhy Ageas, Aviva and QBE were named insurers of the year at 2024’s Insurance Times Awards
Market intelligence firm Insurance DataLab explores the financials behind the big insurer winners from this month’s Insurance Times Awards ceremony, hosted by Claudia Winkleman
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News AnalysisThe complexity of business interruption insurance – and why innovation is lagging behind
Technology has already improved ‘low-hanging fruit’ problem areas, but now it is time to aim a little higher with AI tools, to better support claims handlers and end customers with detailed BI claims
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News AnalysisSpecialist insurers lead the way as composite firms continue to suffer
Insurance DataLab looks at how commercial, personal and composite insurers have performed
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News AnalysisWhich are the most complained about insurers?
Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
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News AnalysisThe final frontier: Insuring the rise of space tourism
Although appetite for commercial space tourism is gaining more traction, a lack of historical data and uniform regulation leaves insurers interested in this line of business stalling
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News AnalysisStarr is the star of 2024’s Underwriting Gold Awards
Insurance DataLab has analysed the underwriting results of insurers and Lloyd’s syndicates across the UK and Gibraltar to find out which firms are the best performers in the market
