Household
News
Record spring heat drives £153m in subsidence payouts
Hotter, drier weather is known to put homes at greater risk of subsidence damage
News Analysis
Which personal lines products will find sustainable profit in 2026?
Insurance Times analyses eight major personal lines products to predict where the industry will see profitable growth in 2026 amid cyclical market conditions and macroeconomic headwinds
News
Nine in 10 non-standard brokers concerned about underinsurance
‘These findings underscore the urgent need for greater innovation and flexibility in non-standard insurance offerings,’ says leader
News
Building reinstatement costs up 3.8% over year
‘It’s clear that reinstatement costs remain on an upward trajectory,’ says industry expert
News Analysis
Briefing: Climate risk places insurers on increasingly shaky ground
Although insurers remain wary of subsidence claim surges over the British summertime, certain types of subsidence claims could pose a reputational risk depending on their cause
News
Home insurance prices drop 3.9% in quarter to continue year-long fall
Average quoted home insurance prices fell 3.9% over the past three months, continuing a year-long trend of countrywide falls
News Analysis
Mapped out: How data is helping insurers navigate risky postcodes
Improved data models could prove vital in dismissing postcode generalisations and providing a more granular basis for underwriting
News
More than 10,000 fire damage claims invalidated due to lack of smoke alarm
Price comparison site estimates that policyholders may have missed out on £16.7m of claims payouts due to smoke alarm negligence
News
Insurers paid £1.6bn in property claims in Q2 2025
‘Our latest figures emphasise the vital protection insurance continues to offer people and businesses,’ says head of general insurance policy
News Analysis
Market responds to FCA clamp down on 'poor' practice in claims
’Transparency in claims handling is paramount, fostering trust and demonstrating a genuine commitment to customer well-being,’ says head
News
High five: Catch up on the biggest exclusive stories this week
Insurance Times rounds up the biggest exclusive stories from 14 to 18 July 2025
News
Policyholders worried as extreme weather becomes the norm
’Baselines are shifting, records are becoming more frequent, and temperature and rainfall extremes are becoming the norm,’ says Met Office
News
Tesco appoints new insurance chief executive after bank split
‘We now have an incredible opportunity to continue to deliver for our customers,’ says new appointee
Sponsored Content
Home market is seeing ‘natural bifurcation’ as need for specialist underwriting increases – Pen Underwriting
Andrew Booth, managing director of SME and personal lines at Pen Underwriting, explains underlying trends in the home market and why the rise of non-standard risks is causing class changes
News
Monzo escalates insurance strategy with launch of homeowner cover
Monzo’s second insurance launch intensifies its push into financial services with app-based protection
News Analysis
Cracking foundations: How 2025’s summer drought is sinking UK homes
Hotter, drier summers are leading to an increased risk of subsidence damage to UK properties and – with population centres in south east England most at risk – insurers will be wary of climate driven dangers
News
Rejected pet damage claims hit £801m as owners unaware of home cover limitations
‘It’s clear from our survey that many pet owners don’t realise their home insurance probably won’t cover them if their pet causes damage,’ says home insurance professional
News
Motor and home insurance premium falls accelerated in May
‘Insurers appear to be adjusting rapidly to shifting claims dynamics and competitive pressure, which is now manifesting as more pronounced reductions across a broader range of customer segments,’ says director
News
Annual payments would drive one in four customers to policy changes
‘Cancelling insurance cover is a major risk and, in many cases, will be a false economy if consumers have to fund major unexpected bills which they could have claimed for,’ says spokesperson
News
Motor and home insurance markets stabilising as premium drops slow
‘The sharp falls of recent months are slowing and this may be the early signal of a market beginning to stabilise,’ says director
The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.
The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
View the 2023 Personal Lines Report
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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