Household
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NewsRejected pet damage claims hit £801m as owners unaware of home cover limitations
‘It’s clear from our survey that many pet owners don’t realise their home insurance probably won’t cover them if their pet causes damage,’ says home insurance professional
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NewsMotor and home insurance premium falls accelerated in May
‘Insurers appear to be adjusting rapidly to shifting claims dynamics and competitive pressure, which is now manifesting as more pronounced reductions across a broader range of customer segments,’ says director
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NewsAnnual payments would drive one in four customers to policy changes
‘Cancelling insurance cover is a major risk and, in many cases, will be a false economy if consumers have to fund major unexpected bills which they could have claimed for,’ says spokesperson
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NewsMotor and home insurance markets stabilising as premium drops slow
‘The sharp falls of recent months are slowing and this may be the early signal of a market beginning to stabilise,’ says director
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NewsEsure launches new motor and home app for policyholders
’It is a powerful example of how our platform is unlocking new possibilities to better serve our customers,’ says chief commercial officer
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News AnalysisIn Focus: What do Trump’s tariffs mean for UK insurance claims?
’We believe that the introduction of tariffs will increase the cost of claims,’ says head of insurance
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NewsPeriod homes cost over double modern counterparts to insure
‘People living in a period home, or those considering purchasing one, should be aware of the potentially higher insurance premiums that typically come with owning an older property,’ says expert
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NewsSurge in broker demand across non-standard home and motor market
‘These findings reaffirm what we hear from our broker partners every day – non-standard is where opportunity lies,’ says managing director
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NewsAgeas UK is ‘very interested’ in embedded insurance – Ant Middle
The personal lines insurer is exploring new embedded product propositions ‘right now’ as chief executive believes this model is ‘really important to the future development of our business’
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NewsFraud on the rise as Aviva reports fake claims up 14% in 2024
‘Investment in advanced analytics, machine learning models and continuous training for our people has significantly improved our fraud detection rates,’ says counter fraud leader
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IT InterviewAnt Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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NewsDeal-linked Esure posts profit of £57.7m for 2024
’We have strengthened the business with a focus on optimising customer experience on our new platform and expanding our product offering,’ says chief executive
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NewsAgeas UK extends home cover partnership with Post Office for further five years
Chief executive describes deal as ‘strong example’ of the insurer’s ‘deep partnership DNA’
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NewsInsurers still charging ‘excessive’ interest to pay monthly, Which? warns
’For millions to face excessive charges due to their circumstances is unfair – and exactly the kind of issue the FCA should address,’ says director
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NewsAdmiral celebrates ‘remarkable’ 2024 with 90% uptick in group profit before tax
The personal lines insurer generated £4.78bn in insurance revenue last year, alongside a 19% growth in UK insurance customers
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NewsHome premiums drop for third consecutive month
’The continued decline in home insurance premiums is a welcome relief for policyholders after a period of sustained inflation,’ says product manager
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News AnalysisRooftop risks – how is the insurance sector tackling the proliferation of solar panels?
’Solar panels, while a valuable renewable energy source, present a number of risks that homeowners and insurers need to consider,’ says head of product
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NewsFlood Re appoints NED as new chief executive to succeed interim boss Logue
’Having been part of the organisation for the past few years, I have seen firsthand the positive impact that Flood Re can make,’ says new boss
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News AnalysisUK government’s housing expansion plans has industry nervous for flood risk impact
Recent storms coupled with the Labour government’s plan to build 1.5 million homes by the next parliament – a target set by prime minister Keir Starmer in October 2023 – gives the insurance industry pause for thought around balancing flood risk management, property insurance and demand for housing
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News AnalysisBriefing: Continued flood risk brings possible property protection gap to the forefront
A new protection gap between insured and uninsured property losses, driven by flooding in the UK, means it is more important than ever for brokers to be proactive when supporting clients
