For Insurance Times’ latest expert view, acting editor Yiannis Kotoulas sat down with Shift Technology chief executive Jeremy Jawish to discuss how artificial intelligence (AI) can make processes more efficient for insurers.

Shift Technology offers AI decision-making propositions that enable insurers to automate and optimise decisions ranging from underwriting to claims.

The interview has been published in three parts – you can watch part three below.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.