All Expert Views articles
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Teaching right from wrong: Why insurance fraud education starts at home – Carpenters Group
Kevin Perkins, head of defence at Carpenters Group, highlights that insurers and brokers must do more to educate parents of new drivers around insurance fraud risks
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Taking ‘Pride’ in being a people first business – Dual
Julie Adams-Moore, chief financial officer at Dual UK, explains how the MGA strives to be an inclusive employer, ensuring that diversity driven Pride Month activities are a taster of year-round commitments
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Home market is seeing ‘natural bifurcation’ as need for specialist underwriting increases – Pen Underwriting
Andrew Booth, managing director of SME and personal lines at Pen Underwriting, explains underlying trends in the home market and why the rise of non-standard risks is causing class changes
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Veterinary inflation drives pet premium flux – Pearson Ham
Sponsored content: Stephen Kennedy, director at Pearson Ham, discusses the market changes having an impact on pet insurance pricing
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Claims service is central to the consumer experience – Qlaims
David Williams, non-executive director and Consumer Duty champion at Qlaims, discusses the need for the insurance industry to recognise the vital importance of the claims experience to customers
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Tackling fraudulent claims across the insurance industry – Gallagher Bassett
Sponsored content: Simon Hoskin, director of accident and health at Gallagher Bassett, explores how to combat fraudulent claims via verification processes
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Cyber resilience is imperative for SMEs – Cowbell UK
Claud Bilbao, regional vice-president of underwriting and distribution at Cowbell UK, explains how technology can support SMEs to develop cyber resiliency for growth and strategic advantage
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Understanding the effects of cyber crime on employees – Travelers
Sponsored content: Matthew Waller, head of cyber at Travelers Europe, discusses how the psychological impacts of a cyber attack felt by employees can be supported
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Is AI a double-edged sword for fintechs? – Hiscox
Sponsored content: Hiscox’s Bronwen Horn, head of management liability portfolio and financial institutions, discusses the challenging trading environment for fintechs, the opportunities and threats from AI and how to secure the insurance cover they need as they grow
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Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 2/2)
Sponsored content: For Insurance Times’ latest Expert View, Cowbell’s senior vice president for global distribution sat down with Insurance Times deputy editor Yiannis Kotoulas to discuss the cyber market, changing threat actor behaviour and the need for active risk mitigation
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Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 1/2)
Sponsored content: For Insurance Times’ latest Expert View, Cowbell’s senior vice president for global distribution sat down with Insurance Times deputy editor Yiannis Kotoulas to discuss the cyber market, changing threat actor behaviour and the need for active risk mitigation.
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Cyber risk must have equal billing in broker-client conversations – Pen Underwriting
Ian Summerfield, head of cyber at Pen Underwriting, explains why cyber must be viewed as the third fundamental area of business risk alongside better known property and liability perils
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Why the UK’s thriving tech sector must strengthen operational and cyber resilience – Cowbell
Claud Bilbao, regional vice-president of underwriting and distribution at Cowbell UK, explains the niche insurance support that can benefit the UK’s tech sector
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One size does not fit all: the rise of traded SME – RSA
Sonya Bryson, commercial lines managing director at RSA Insurance, argues that a closer relationship with brokers and their SME clients will help insurers offer businesses the right cover at the right cost
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It’s time to start taking complaints seriously – Pro I Solutions
Kyran O’Keeffe, head of sales and commercial operations at Pro I Solutions, discusses how complaints can be valuable chances to improve for insurance sector firms
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Avoiding falling short on EV customer expectations – Europcar
James Roberts, head of insurance sales at Europcar, discusses the rise in expectation around replacement vehicles
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Bridging the confidence gap in renewable energy – FM
FM discusses the necessity of building resilience into the globe’s growing renewable energy infrastructure
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Spring loaded with employer challenges – Arag
Sponsored content: Rachael Wornes, marketing manager at Arag UK, takes a closer look at what is proving a busy Spring for employers
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Video: RSA’s Adele Sumner talks counter-fraud developments (Part 2/2)
Sponsored content: For Insurance Times’ latest Expert View, RSA’s head of counter-fraud and financial crime Adele Sumner sat down with Insurance Times deputy editor Yiannis Kotoulas to discuss the modern fraud landscape, the scope of technology and the importance of sector collaboration.
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Industry must use tools at its disposal to deter insurance fraud – Carpenters Group
Kevin Perkins, head of defence at Carpenters Group, highlights the numerous tactics being used to squash insurance fraud