All Expert Views articles
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People & OpinionMaking sense of the FCA’s pricing rules – Pearson Ham
With the first round of new regulations aimed at ending price walking set to take effect at the end of September, Pearson Ham director Stephen Kennedy answers questions on what the changes will mean
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People & Opinion
How communications mining enables straight through processing for underwriters – Re:infer
Ed Challis, co-founder and chief executive of Re:infer, explores the intellectual waste created by emails and the value communications mining could therefore hold for underwriters
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People & Opinion
Insurtech tools are a must to support compliance and meet customer expectations – Cazana
Roland O’Neil, Cazana’s strategic partnership manager, tells Insurance Times how using insurtech can help insurers treat customers fairly while embracing digital transformation
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People & Opinion
Industry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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People & Opinion
Customer-centric innovation bringing change to a traditional market – PremFina
Disruption and innovation in the premium finance market will help put the customer in control, according to PremFina chief executive Bundeep Singh Rangar
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People & Opinion
How insurers can prioritise digital transformation efforts – ABBYY
Eileen Potter, solution marketing manager, insurance, at ABBYY, talks about how the use of automation technology could drive major cost savings for the insurance industry and let businesses create a better experience for customers
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People & Opinion
Are we all getting over Covid-19? – Manchester Underwriting Management
Richard Webb, director of Manchester Underwriting Management, tells Insurance Times about the lingering effect of the Covid-19 pandemic on insurance firms – and the fallout yet to be faced
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People & Opinion
Collaboration is key to whiplash reforms – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group tells Insurance Times why collaboration is key to whiplash reforms
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People & Opinion
Premium finance has its benefits – Premium Credit
Premium Credit’s chief sales and marketing officer Owen Thomas tells Insurance Times on how insurance premium finance can be useful to clients, brokers and insurers alike
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People & Opinion
How the pandemic has proved the future digital – Aviva
In a recent webinar, Insurance Times’s head of research Savan Shah was joined by Aviva’s digital and automation director Maria Crockart as part of a panel of Aviva experts discussing how the acceleration of digital adoption in the insurance industry will continue to shift and evolve in a post-pandemic ...
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People & Opinion
How reasonable is the FCA pricing reform timetable? – Pearson Ham
The clock is ticking for insurers to change their business practices to meet the regulator’s deadline for ending price walking, Pearson Ham’s director of insurance pricing, Stephen Kennedy tells Insurance Times
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People & Opinion
European insurer value analysis 2021 insights for COOs and CIOs – CGI
Paul Wishman, CGI’s vice-president for UK financial services, discusses a new report with Insurance Times that highlights how insurance companies can improve their financial performance
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People & Opinion
Q&A: We look to be clear and consistent in our underwriting approach - Covea
Keith Hector, director of commercial operations and distribution at Covéa reflects on the insurer’s success in the Insurance Times Commercial Lines Five Star Rating Report and how it intends to keep delivering for brokers and customers
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People & Opinion
New claims portal is not answer to all fraud woes – Carpenters Group
In Insurance Times’s April 2021 issue, Donna Scully, director at law firm Carpenters Group discusses the ins and outs of the new Official Injury Claims portal
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People & Opinion
2021, a year of opportunity – Nexus
In the January-February issue, Colin Thompson, Nexus Underwriting Management’s group chief executive tells Insurance Times how those businesses that learnt from the challenges of 2020 will be one step ahead this year
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People & Opinion
Insuring the cure: brokers can thrive by offering specialist R&D cover – Travelers
Travelers senior development underwriter, Craig Mounser tells Insurance Times about the opportunities abound in insuring drug discovery companies for those who can appreciate the very specific risks involved, in a post-pandemic world this market is set to sky-rocket in value
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People & Opinion
The undeniable need to keep customers safe and socially distanced claims – Audatex
International regional managing director, David Shepherd at Audatex’s Solera, has more than 40 years’ of experience in the insurance and collision repair industry, he discusses the impact of the Covid-19 socially distancing rule on claims with Insurance Times
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People & Opinion
Improving combined operating ratio’s in insurance with accurate vehicle data – Cazana
Tom Lawrie-Fussey, Cazana’s commercial director tells Insurance Times how the firm’s ’individual vehicle approach’ could improve combined operating ratio (COR)
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People & Opinion
Insurance systems are like a costly pre-Covid lease you can’t get out of – Stubben Edge
Chris Kenning, chief executive of Stubben Edge on how to avoid getting locked into legacy systems that prevent an insurance business from meeting the demands of the modern market
