All Expert Views articles – Page 4
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Sponsored ContentTackling the war for talent – RSA
RSA discusses how it and the wider industry can ensure that the pitch to talented sector joiners hits the right notes
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Sponsored ContentEmpowering the next generation of claims handlers – RDT
Sponsored content: Mark Bates, chief executive at RDT, examines how the claims handlers of the future could be supplemented by technology
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Sponsored ContentIs operational efficiency within reach for insurer platforms – RDT
Jon Mitchell, chief operating officer at RDT, explores the challenges of digital progress while maintaining essential legacy systems
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Sponsored ContentSetting the standard in loss adjusting – Gallagher Bassett
Gordon Vater, managing director at Gallagher Bassett Technical, shares insights on how claims professionals can contribute unique levels of understanding and experience to the field of loss adjusting
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Sponsored ContentQ&A: Newly launched Casus Underwriting talks construction market expertise
Stewart Croker, managing director of newly launched construction specialist MGA Casus Underwriting, talks to Insurance Times about the rationale for founding the firm
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Sponsored ContentVan insurance not seeing same softening as motor sector – Pearson Ham
Sponsored content: Frances Leury, product manager at Pearson Ham, zeroes in on the van insurance sector
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Sponsored ContentQ&A: RSA on the industry’s talent challenges
Sponsored content: Sarah Mantle-Gray, director of talent at RSA, discusses how the industry can collaborate to tackle the sector’s talent acquisition and retention challenges going forward
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Sponsored ContentQ&A: Davies on the need for support in complaints handling
Nikki Ceko, strategic client director for insurance at Davies, discusses the utility of support where handling complaints is concerned
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Sponsored ContentPromoting cyber readiness – Travelers
Sponsored content: Chris McMurray, managing director for cyber at Travelers Europe, shares five steps businesses can take to strengthen cyber readiness
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Sponsored ContentHow old tech is holding schemes brokers back – Ecclesiastical
Sponsored content: Simon Dandridge, new schemes underwriting manager at Ecclesiastical, discusses the persistent tech challenges facing schemes brokers and an innovative way forward for the sector
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Sponsored ContentIndustry must plead fraud in a responsible manner – Carpenters Group
Kevin Perkins, technical lead and operations manager at Carpenters Group, discusses the power of alleging a claim is fraudulent in legal situations and how this must be used correctly
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Sponsored ContentCombating social engineering and deepfakes – Gallagher Bassett
Gallagher Bassett’s director of risk consulting, Ashley Easen, highlights the digital fraud threats businesses face and how these can be countered
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Sponsored ContentReadying recruiters for further risk shifts – Pen Underwriting
Sponsored Content: Nick Kernaghan-Andrews, senior underwriter for recruitment insurance at Pen Underwriting, talks about the challenges the recruiting sector is facing
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Sponsored ContentQ&A: Hiscox on the art of crafting a scheme
Sponsored content: Dianne Lewis, head of medical malpractice at Hiscox, discusses the importance of targeted expertise when putting together schemes
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Sponsored ContentQ&A: Davies on the claims handling applications of AI
Sponsored content: Jon Glover, director of technical products at Davies, discusses how artificial intelligence could improve the claims handling process
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Sponsored ContentEmbracing innovation to drive best practice in account management – Gallagher Bassett
Gallagher Bassett’s client services director, Rob Glenister, explores how innovative account management can lead to improved client relationships, customer satisfaction and business growth In an era where customer expectations are constantly evolving, generative artificial intelligence (AI) is commonplace and Zoom fatigue continues to be a challenge, finding the right balance ...
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Sponsored ContentAdapting to a new claims future – Crawford and Company
Glenn Thornton, head of major and complex loss at Crawford and Company, discusses how technology is impacting the future of claims
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Sponsored ContentDo your due diligence and documentation – Pen Underwriting
Richard Webb, managing director of UK financial lines and specialist liability at Pen Underwriting, which incorporates Manchester Underwriting Management, examines the importance of effective record keeping for brokers and what can go wrong if this is not completed
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Sponsored ContentQ&A: Travelers on partnering with solicitors to manage risks and seize opportunities
Sponsored content: Sharon Glynn and James Graham, managing directors of professional indemnity (PI) at Travelers Europe, review how market challenges impacted the recent PI renewals season for solicitors
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Sponsored ContentQ&A: RSA talks ‘breaking barriers’ around eTrading complex SME risks
Sponsored content: Mark Brinksman, senior product and channel leader at RSA, explores how RSA has improved its eTrading capability by empowering brokers to handle larger risks online
