All Expert Views articles – Page 8
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Customer understanding remains the heart of exceptional service – Gallagher Bassett
Sponsored: Rob Glenister, client services director at Gallagher Bassett UK, provides his tips that customer service insurers should embrace to exceed client expectations
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UK travel insurance sector undergoing post-Covid pricing evolution – Pearson Ham
Sponsored content: Stephen Kennedy, director at Pearson Ham Group, explores how the impacts of the pandemic are continuing to impact on the travel insurance sector
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Safeguarding the life science sector against cyber risks – Travelers
Sponsored: Craig Mounser, practice leader for medical technology and life science at Travelers, explores how the sector’s cyber vulnerabilities can be guarded against
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The five cyber hygiene mistakes most businesses make – ABI
Sponsored content: Mark Shepherd, head of general insurance policy at the ABI, outlines his learnings after launching a cyber safety tool for SMEs.
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Counter-fraud tactics are bearing fruit, but more needs to be done – Carpenters Group
Donna Scully, director at Carpenters Group, explores recent developments in the ongoing OIC portal saga
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The ever-shifting landscape of UK car insurance pricing – Pearson Ham
Sponsored content: Stephen Kennedy, director at Pearson Ham Group, explores the nuances of a fast-changing motor market
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Staying a step ahead of the competition – Gallagher Bassett
Sponsored content: John Fearn, chief client officer at Gallagher Bassett, share his tips for market resilience to support insurers in achieving lasting stability
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As ransomware threats climb again, businesses need peace of mind – Travelers
Sponsored content: Chris McMurray, managing director for cyber at Travelers Europe, says cyber insurance is essential for businesses in increasingly turbulent waters
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Keeping claims costs down in inflation-impacted lines – Gallagher Bassett
Sponsored content: Ashley Easen, director of risk consulting at Gallagher Bassett, shares her tips on keeping down claims costs in the ongoing inflationary environment
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Long, cold winter looms for SMEs – Arag
Sponsored: Andy Talbot, head of sales and marketing at Arag, takes a look at some recent economic data and explains some of the legal pitfalls that SMEs need to avoid
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How technology revolutionises claims management – Aspire Systems
Sponsored: Maha Santaram, director of Aspire Systems’ insurance practice, explores how data, AI, machine learning and the cloud can improve claims management
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Q&A: Chubb’s industry practice model
Sponsored: Louise Joyce, head of industry practices as Chubb, talks to Insurance Times about the expertise and social good its model provides
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Pet insurance pricing is the next big thing – Pearson Ham
Sponsored content: ’More frequent price changes in the pet insurance market are likely to result in daily shifts in competitiveness,’ says Stephen Kennedy, director at Pearson Ham Group
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Moving beyond data enrichment – Percayso Inform
Advertorial: Rich Tomlinson, managing director of Percayso Inform, lays out how the firm is moving forward
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Weathering the economic storm – Gallagher Bassett
Sponsored content: Charlotte Harrison, senior business development manager at Gallagher Bassett, explores how insurers can stay in the driver’s seat while navigating the economic storm
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What’s the matter here? – Manchester Underwriting Management
Sponsored content: Richard Webb, director at Manchester Underwriting Management, explores the big issues facing broking right now
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Q&A: MGAA focusing on ‘providing maximum value for members’
Mike Keating, chief executive of the Managing General Agents’ Association, sits down with Insurance Times to discuss the developments it is supporting in the MGA market
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Acini: Why brokers will benefit from Blueprint Two
Sponsored content: Acini’s co-founder Grzegorz Podleśny discusses how brokers will benefit from Blueprint Two as it is set to overhaul the London market by digitally transforming processes
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How to navigate changing customer expectations by accelerating the claims lifecycle – Gallagher Bassett
Sponsored content: Gordon Vater, managing director of Gallagher Bassett Technical, shares his tips to achieve longevity for your business by accelerating claims lifecycles and elevating customer service
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How cyber insurance can help firms respond to a data breach – TransUnion
Sponsored content: Mark Read, head of data breach solutions at TransUnion in the UK, discusses the critical importance of cyber insurance for mitigating increasingly common attacks