• Skip to main content
  • Skip to navigation
  • hot-topicsMORE
  • IT AWARDS 2025: More information
  • Finalists
  • NEW: Five Star Rating Report - MGA Market 2025/26
  • TAKE PART: Talent Development Survey
Insert Logo text
Core Test
Mast navigation
  • Free Trial
  • Register
  • Subscribe
  • Sign In
Search our site
Menu
Close menu
  • Home
  • News
    • Back to parent navigation item
    • News
    • M&A
    • People Moves
    • Commercial Lines
    • Cyber
    • Financial / Results
    • London Market
    • Motor
    • Personal Lines
    • TechTalk
  • Analysis
    • Back to parent navigation item
    • Analysis
    • Story of the Day
    • The Kelly Ogley Column
    • The CII Column
    • The Mike Edgeley Column
    • Briefing
    • Interviews
    • Data Matters
    • TechTalk
    • Expert Views
    • Commercial Lines
    • Personal Lines
    • Edition
  • IT Awards
  • Brokers
    • Back to parent navigation item
    • Brokers
    • Top 50
    • Broker News
    • Broker Analysis
    • Broker Interviews
    • SME Brokers
    • Featured Brokers
    • Research Reports
  • Insurers
    • Back to parent navigation item
    • Insurers
    • Top 50
    • Insurer News
    • Insurer Analysis
    • Insurer Interviews
    • Featured Insurers
    • Research Reports
  • Ratings
  • Research
    • Back to parent navigation item
    • Research
    • Top 50 Brokers
    • Top 50 Insurers
    • eTrading
    • Commercial Lines
    • Personal Lines
    • MGA Market
    • Digital Transformation
  • Fraud Charter
  • Topics
    • Back to parent navigation item
    • Topics
    • Claims
    • Commercial Lines
    • Cyber
    • Data Matters
    • Diversity and Inclusion
    • ESG
    • Financial / Results
    • Fraud Charter
    • High Net Worth
    • London Market
    • M&A
    • Market
    • Motor
    • People Moves
    • Personal Lines
    • Regulation
    • Risk Management
    • Schemes
    • Talent
    • TechTalk
      • Back to parent navigation item
      • TechTalk
      • Artificial Intelligence
      • Broker Software Platforms
      • eTrading
      • Insurtech
  • Events
  • Expert Views
  • Edition
  • Home
    • FRONT COVER 2025 MGA REP
      Insurance Times publishes full Five Star Rating Report: MGA market for 2025/26
    • private equity
      Briefing: Is private equity taking the right approach when backing broking businesses?
    • 3317-0909
      Broker CEO Forum: Mainstream carriers exploring fringe product propositions are ‘threat to MGA model’
    • Germany
      Opinion: German family owned brokers present next M&A sweet spot for consolidators
  • News
      • M&A
      • People Moves
      • Commercial Lines
      • Cyber
      • Financial / Results
      • London Market
      • Motor
      • Personal Lines
      • TechTalk
    • preventing growth, road block
      UKGI is ‘a long way off having regulation as an enabler’ for growth – Biba’s David Sparkes
    • Colm_Holmes
      Allianz UK announces raft of senior leadership changes
    • urban flooding
      ‘Increasingly unpredictable nature of flooding’ requires updated sector responses
  • Analysis
      • Story of the Day
      • The Kelly Ogley Column
      • The CII Column
      • The Mike Edgeley Column
      • Briefing
      • Interviews
      • Data Matters
      • TechTalk
      • Expert Views
      • Commercial Lines
      • Personal Lines
      • Edition
    • James Dowling Negotient
      Briefing: Reeves treads water following Autumn Budget, cranking tax in response ‘to events out of her control’
    • GettyImages-865156792
      The Big Question: What will industry innovation for UKGI look like in 2026?
    • 3317-0001
      Briefing: Brokers have ‘big inertia’ around cross-selling – but terminology shift could support soft market retention strategies
  • IT Awards
  • Brokers
      • Top 50
      • Broker News
      • Broker Analysis
      • Broker Interviews
      • SME Brokers
      • Featured Brokers
      • Research Reports
    • data partnership
      Broker appoints ex-Beazley leader as head of data
    • Nicola Holmes
      Nicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
    • I stock jail bars hands 620x413
      Insurance broker jailed for diverting customer payments into personal account
  • Insurers
      • Top 50
      • Insurer News
      • Insurer Analysis
      • Insurer Interviews
      • Featured Insurers
      • Research Reports
    • job appointment and step down
      Axa XL appoints QBE director as retail CUO
    • f2a711cf-4cfe-4194-b317-23ecf8895333
      Global Allianz offices defaced over ties to Israeli arms supplier
    • Georges de Macedo_3
      Covéa Insurance extends strategic plan to 2028 as De Macedo prepares to hand over UK reins
  • Ratings
        • MGA MARKET 2025/26
        • MGA 2025/26
        • ETRADING 2025
        • Front cover report
        • COMMERCIAL LINES 2024/25
        • Front cover report
        • PERSONAL LINES 2024/25
        • Front cover report
  • Research
      • Top 50 Brokers
      • Top 50 Insurers
      • eTrading
      • Commercial Lines
      • Personal Lines
      • MGA Market
      • Digital Transformation
    • IT_Talent Dev - MPU V2
      Have your say: Insurance Times launches talent development survey to uncover market challenges
    • five star, speech bubble
      Revealed: Brokers confirm which MGAs are raising the bar in Insurance Times’ annual report
    • AI in Claims Social V2
      Insurance Times unveils new AI Claims Report 2025 with RDT
  • Fraud Charter
  • Topics
      • Claims
      • Commercial Lines
      • Cyber
      • Data Matters
      • Diversity and Inclusion
      • ESG
      • Financial / Results
      • Fraud Charter
      • High Net Worth
      • London Market
      • M&A
      • Market
      • Motor
      • People Moves
      • Personal Lines
      • Regulation
      • Risk Management
      • Schemes
      • Talent
      • TechTalk
        • Artificial Intelligence
        • Broker Software Platforms
        • eTrading
        • Insurtech
  • Events
  • Expert Views
    • Acini video 25 thumbnail
      Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
    • customer service good
      Case complexity and Consumer Duty transforming accident and health claims management – Gallagher Bassett
    • legislation
      A legislative year in review – Arag
    • Stephen Kennedy
      UK insurance consolidation raises questions over pricing power – Pearson Ham
  • Edition
  • More navigation items
Expert Views

Related video

  • RSA Video Part1 2025

    Video: RSA’s Adele Sumner talks counter-fraud developments (Part 1/2)

  • Acini video 25 thumbnail

    Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions

  • Michelle Taylor Aviva awards announcement vid index

    WATCH: Aviva’s Michelle Taylor announces Insurance Broker of the Year finalists

  • destination insurance webinar index

    WATCH: Insurance Times marks Destination Insurance launch with webinar

  • Iceye 25 webinar thumbnail

    WATCH: Insurance Times flood readiness webinar in association with Iceye

Video: RSA’s Adele Sumner talks counter-fraud developments (Part 2/2)

By Insurance Times 2025-04-10T14:00:00+01:00

Sponsored content: For Insurance Times’ latest Expert View, RSA’s head of counter-fraud and financial crime Adele Sumner sat down with Insurance Times deputy editor Yiannis Kotoulas to discuss the modern fraud landscape, the scope of technology and the importance of sector collaboration.

The Insurance Times Awards are our flagship celebration of excellence, impact and innovation across the UK general insurance market. From broking and underwriting to technology and customer service, we proudly recognise the very best in the business.

Our finalists presented and our judges judged - there's nothing left to do now other than hunt out the glad rags and dust off those dancing shoes!

Topics

  • Expert Views
  • Fraud
  • Insurers
  • RSA

Related articles

  • police ghost broking

    Police make arrests and issue cease and desist letters in ghost broking operation

    2025-06-04T11:00:00Z

    By Harriet Scott

  • instagram_ghost_broker_index

    Instagram ghost broker jailed for fake car insurance fraud

    2025-05-01T11:21:00Z

    By Harriet Scott

  • RSA Video Part1 2025

    Video: RSA’s Adele Sumner talks counter-fraud developments (Part 1/2)

    2025-03-31T20:56:00Z

    By Insurance Times

  • Andy Flower RSA

    Insurance Times Awards 2025: Intact Insurance on handling claims ‘proactively and ethically’

    2025-12-02T16:43:00Z

    By Insurance Times

  • trophy, winner

    Insurance Times Awards 2025: Finalists for the Excellence in AI award announced

    2025-12-02T15:30:00Z

    By Insurance Times

  • Serge Raffard

    Insurance Times Awards 2025: Personal lines award win would recognise Allianz’ ‘year of progress’

    2025-12-02T14:42:00Z

    By Insurance Times

More Expert Views

  • customer service good

    Case complexity and Consumer Duty transforming accident and health claims management – Gallagher Bassett

    2025-11-11T15:00:00Z

  • risk management

    Brokers should carefully assess their own exposures when renewing PI – Pen Underwriting

    2025-10-28T15:00:00Z

    By Sachin Gupta

  • cyber insurance, data

    Rising cyber attacks in the UK and double-edged role of AI – Cowbell

    2025-10-22T16:00:00Z

    By Kirsten Maley

  • community support

    What to look for in your claims consulting team – Gallagher Bassett

    2025-10-22T15:00:00Z

    By Ashley Easen

  • legislation

    A legislative year in review – Arag

    2025-10-21T14:00:00Z

    By Rachael Wornes

  • Care home

    Reviewing risks on their own merits – Dual Underwriting

    2025-10-20T16:00:00Z

Keep informed
LinkedIn
X
YouTube
Instagram
My Account
My Newsletters
  • About Us
  • Contacts
  • Terms & Conditions
  • Privacy
  • Contributors
  • Media Pack
  • AdChoices
  • Cookies
  • Subscribe
  • FAQ
  • Feedback
  • © Insurance Times 2025
Part of the Insurance and Risk group of Newsquest Specialist Media
Global Reinsurance Insurance Times StrategicRISK
Published by Newsquest Media Group Limited,
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company

Site powered by Webvision Cloud