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Briefing: Next steps crucial as super complaint submitted to FCA
Insurance Times reveals 2025’s Tech and Innovation Awards winners
Mandy Hunt: The leader steering Clear Group’s MGA ambitions from ‘outside my comfort zone’
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Over 100 jobs lost as Intact Insurance winds down Sunderland operations
‘We are providing a full package of support to our people affected by this decision,’ says spokesperson
RSA and NIG officially rebrand to Intact Insurance
’This rebrand marks a pivotal moment for our European business and our UK specialty lines businesses,’ says chief executive
The biggest people moves this week
Insurance Times rounds up appointments, promotions and leadership changes from 1 to 5 September 2025
RSA appoints new vice president of eTrade for UK commercial lines
‘Her extensive experience driving service, proposition development and broker experience will be critical to the successful launch of new eTrade products,’ says managing director
RSA warns nearly 25,000 UK firms at risk of criminal liability under new legislation
’Reviewing and strengthening anti-fraud controls is critical and everyone in the industry should be working together to inform and equip their clients,’ says head
Fraudster sentenced after fake classic car theft claims made to Aviva
’He deliberately targeted high-value vehicles to create the illusion of genuine thefts,’ says detective chief inspector
In Focus: Should insurers give brokers more ownership of coverage points when eTrading?
Are insurers taking on board broker advice and expertise when it comes to digitally placing commercial lines risks, or are eTrading processes blocking this type of collaboration? Insurance Times asks industry experts to find out…
Insurers warn directors as ‘failure to prevent fraud’ offence comes into force
’The direct scope of the offence applies only to the very largest companies, but the ripple effects will be felt throughout supply chains, bringing smaller businesses into scope as associated persons,’ says underwriter
Extranets v software houses: Where are brokers handling their eTrading?
Insurance Times dives into the wealth of data within its Five Star Rating Report: eTrading 2025, to determine whether brokers are using insurer extranets or software house platforms for their eTrading needs
Brokers reveal 2025’s best and worst insurer eTrading platforms
Aviva has secured a seventh consecutive five star award for eTrading service in Insurance Times’ latest research, trumping other extranet platforms such as Zurich Online, RSA Online and QBE FastFlow – but what else is the survey data saying?
Insurance Times Advent Calendar: Sonya Bryson
For the 19th day of advent, Sonya Bryson, managing director for commercial lines at RSA, discusses the integration of NIG and her three-strong christmas wishlist
Alan Houston: RSA’s ‘non-negotiable’ position as brokers ‘cry out’ for improved service
’We need to make sure that through a period of change, we do not become internally focused,’ says strategic sales and accounts director
Sonya Bryson: RSA seeking to ‘take home the crown’ with NIG integration
’We want RSA to more than the sum of its parts and, with no personal lines distraction, the focus is clear,’ says new commercial lines managing director
Emily Fraser: Neurodiversity at work – for the greater good
Intact financial corporation’s neurodiversity ambassador is working to dispel myths and ‘change the tide’ in insurance
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