’A gap in the market I thought, maybe I could do something to help here,’ says Sumner
Adele Sumner, former director of counter fraud and financial crime at Intact Insurance, has launched a new fraud consultancy.
In June 2026, Sumner announced that she would be departing the insurer after 27 years.
In a post on Linkedin, she said she would not be leaving the market, with her saying: ”I am leaving Intact but not gone from the counter fraud world.”
Sumner has now launched Sumner Fraud Consulting to help firms counter fraudulent activity.
She said in a LinkedIn post: ”Twelve months ago, I had my eyes opened to the fact we are all combating the global fraud problem in significantly different ways, across multiple countries and financial services with varying degrees of success.
”I agree that this is stating the obvious. The adoption of fraud technologies is occurring at scale, but are we all truly joining all the dots between the human investigative skill with the technologies available? A gap in the market I thought, maybe I could do something to help here? Consulting perhaps.
”An international fraud consultant, helping organisations with operational adoption of counter fraud technologies and advising technologies companies what fraud products and insurance fraud managers actually wants/ needs?”
Experience
Sumner joined Intact in 1998 – when it was known as RSA – as fraud intelligence manager.
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After eight years, she was promoted into the role of head of fraud intelligence and strategic development. She took on her latest role in October 2025.
After leaving the firm, Sumner said: ”This summer I have learnt the following. The UK insurance fraud community is full of the exceptional people, dedicated, skilled, determined, incredibly caring and compassionate. No new news here!
”What I didn’t expect was some of the new conversations that arose, the differing ideas and methods to combat fraud and the invitations I have received, which have been gratefully accepted.
”Picking a company name and setting up your own IT is time consuming. Yet, I have been learning how to use AI more effectively and long may the new learning continue.
“I am not retiring from countering insurance fraud activity just yet and I am not going to pursue a career in DIY.”
His career began in 2019, when he joined a local north London newspaper after graduating from the University of Sheffield with a first-class honours degree in journalism.
He took up the position of deputy news editor at Insurance Times in March 2023, before being promoted to his current role in May 2024.View full Profile
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