In the latest edition of Insurance Times Navigating Excellence webinar series, which took place yesterday (8 May 2025), experts discussed how regional relationships between brokers and insurers could be improved.
Entitled Reaching the regions: Driving success through local broker-insurer relationships in UK commercial lines, the discussion focused on the results of the recently published exclusive Five Star Rating Report: Commercial Lines 2024/25 in March 2025.
In association with insurer Zurich UK, the webinar took a deep dive into prominent findings and key themes from the publication, including topical talking points from brokers’ responses, covering subject areas such as local relationships and footprint, current market conditions, digital trading – especially around commercial combined products – access to underwriters and claims service.
For 2025’s report, more than 1,000 UKGI brokers provided their feedback on their commercial lines insurer partners.
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