Broker Analysis
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News AnalysisOnly specialist lines see growth as commercial sector suffers seventh quarter of GWP falls
This quarter’s instalment of the Insurance Times Commercial Premium Index – released in partnership with Open GI – takes a deep dive into packages and specialist lines to see where GWP growth is being achieved in contrast to market conditions
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News AnalysisJim Summers and John Fletcher: Building the new Willis Re
Jim Summers, chief executive of global specialties, and John Fletcher, chief executive at Willis Re Bermuda, lay the groundwork for this next generation reinsurance broker
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News AnalysisBeyond the D-word – does insurance still believe in diversity?
As the insurance industry moves away from dedicated diversity and inclusion initiatives towards broader conversations about culture, talent and skills, the question is whether this marks genuine progress – or simply makes an old problem less visible
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News AnalysisBriefing: Dive In is ending – DEI cannot end with it
Ican co-founder Ajay Mistry looks back at the successes of DEI-focused insurance event Dive In – and says that what comes next will be vital
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IT InterviewEllie Jackson: From ‘ditzy’ apprentice to ‘tenacious’ broker MD in five years – How thoughtful succession planning is unlocking new growth opportunities at Robert Gerrard
The 28-year-old managing director bringing ‘a little bit of Essex in every boardroom’ as she homes in on international opportunities, new scheme potential and a talent first mindset for her incoming era of leadership
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News AnalysisTechTalk: Insurtech revolution enters a ‘second coming’ as investment shifts
‘These swaggering insurtechs claimed that they were going to change the world, but they weren’t selling any insurance – there wasn’t a scalable, solid concept there,’ says executive director
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News AnalysisBriefing: Fewer FOS complaints begins with better claims decisions
The Financial Ombudsman Service has an important role to play in dispute resolution, but the ultimate aim of the insurance sector should be to clearly communicate with customers and stop complaints reaching that stage
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AnalysisThe Big Question: Why has UK broker M&A slowed – and what can UKGI expect next from acquisition activity?
With intermediary M&A deal volumes hitting multi-year lows, what is holding back dealmaking across the UK general insurance market (UKGI) – and what could potentially spur the next wave of acquisition activity?
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News AnalysisIn Focus: Can Burnham’s devolution plan solve insurance’s talent problem?
’For maximum impact we need to raise the profile of our sector nationally, but having a stronger voice locally would certainly give firms more opportunities,’ says head of people proposition
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News AnalysisBriefing: Insurance sector offers trust and opportunity as students face results day
Mike Dalby, chief executive at Howden’s consumer division, suggests that those receiving their results should look to insurance as a fulfilling career
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News AnalysisKelly Madeley: Industry must ‘make insurance exciting’ to attract talent
Ki’s chief people officer Kelly Madeley believes the insurance industry needs to widen its talent pool, embrace different career paths and work collectively to show young people that insurance can be a career where they make a difference
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News AnalysisBriefing: Robotic repairs and drone delivery – the future of insurance is hardware
From humanoid surveyors to autonomous repair fleets, James York says emerging robotics technology could transform how insurers manage, mitigate and respond to risk
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News AnalysisIn Focus: Talent attraction versus job opportunities – Where is the biggest people pinch point?
While outreach programmes and work experience initiatives are helping to showcase the breadth of insurance careers available, figures show that hiring rates have fallen. So, what is the biggest issue here – attracting young talent or creating enough opportunities for them once they are interested?
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News AnalysisBriefing: Spreadsheet Eeyores versus Tigger-ish storytellers
Insurance has been both beset and modernised by the rise of the spreadsheet, but Toby Clegg argues that the quantitative purists have lost sight of qualitative truths in their pursuit of uncompromising accuracy
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News AnalysisBriefing: AI will not replace specialist brokers – but it will define the exceptional ones
Lee Anderson, group deputy chief executive at SRG, pinpoints the real differentiator of artificial intelligence use for brokers
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News AnalysisETrading enters ‘next phase’ as brokers demand speed and flexibility
Insurance Times’ latest eTrading research revealed how brokers are changing the way they trade digitally, with speed, flexibility and access to more complex risks emerging as key priorities
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News AnalysisInsurance sector needs to show that it is ‘never too late’ for a second career
‘There’s simply too much knowledge walking out of the door for us not to find better ways to keep it within the profession,’ says broker owner
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News AnalysisDrones set to deliver net risk benefits – but sky-high human error claims costs must be mitigated
Although research demonstrates that drone usage can reduce a business’ net risk profile overall, risk professionals must think strategically about combating pilot errors as ‘the human in that chain is the weak link’ contributing to claims costs
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News AnalysisBriefing: Getting decisions right starts with trusted data
Major decisions are being delayed, revisited and second-guessed not because of a lack of data, but a lack of confidence in it. Insurance DataLab’s Matt Scott argues that trusted, independent insight is now becoming absolutely critical to decision-making
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IT InterviewBarry Reynolds: Verlingue London Markets ‘heavily focused’ on MGA market as it seeks specialist growth
‘We’re really focused on finding areas of business that are not mainstream, but where we know that the London market has something specialist to offer,’ says broker’s executive director
