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FeaturesBriefing: Productivity vs staff wellbeing – the homeworking conundrum
Productivity gains should not be at the detriment to employee wellness, especially as the pandemic presents a ‘mental health timebomb’
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Features
How ‘standards’ can help brokers and underwriters
With the pandemic ongoing e-trading has become a vital tool to do business, but standards are still needed especially as the market is always evolving Polaris tells Insurance Times
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Features
Briefing: Collaboration needs to continue post-pandemic for ‘adversarial’ personal injury sector
Despite insurance being fundamentally built on partnerships, the personal injury sphere has long been described as ‘adversarial’ – why has it been so hard to work together?
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Features
Business interruption has left customers confused, anxious and angry - Brightside chief exec
Insurance industry ’hasn’t covered itself in glory’ over business interruption claims, says Brendan McCafferty
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Features
Tech could hold the key as Covid-19 causes BI to become a ‘surge event’
Keoghs partner explains how technology needs to be utilised in order to handle the vast uptick in business interruption claims as this typically low frequency incident becomes a ‘surge event’ following the onset of coronavirus
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Features
Sedgwick advocates joint machine and human approach as false document fraud surges
The loss adjuster has seen an uptick in false document fraud during lockdown
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Features
UK Motor Focus: Should the government remove IPT for young drivers using telematics policies?
Following the House of Commons’ Transport Select Committee’s inquiry into the reasons why young drivers are at a higher risk of being involved in road traffic collisions, industry professionals share their views on one of the main solutions proposed to the government
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Features
Covid-19 evolves role of the broker in insurance – Novidea
Technology now has a a bigger place in the market and this could free up time for brokers to look at more complex tasks
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Features
UK Motor Focus: Automated lane keeping tech could cause insurers’ claims costs to spiral
With the liability for autonomous vehicles placed at the doorstep of insurers, Insurance Times explores how the recent government consultation on automated lane keeping technology could prove to be a headache for insurers amid a growing list of safety concerns
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Features
Broker Scheme Focus: Should brokers take some responsibility for customers with unpaid Covid BI claims?
Insurance Times gets different perspectives on whether scheme brokers should share the blame when it comes to unsatisfied business interruption customers left with unpaid claims due to the coronavirus pandemic
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Features
Broker Scheme Focus: FCA test case result has ‘amplified’ impact on broker schemes
Insurance Times speaks to experts across the sector to find out how broker schemes will be affected by the recent test case verdict on the interpretation of business interruption policy wordings for Covid-19 claims
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Features
Covid-19 claims yield abundant harvest for claims farmers
Delegates at Insurance Times ’s third virtual roundtable say the ‘farming scope for Covid claims is absolutely massive’
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Features
Covid lockdown boosts industry’s prospective talent pool thanks to home working
Boris Johnson’s working from home initiative to mitigate the spread of coronavirus may have given the insurance industry’s recruitment drive a much-needed injection, as the siren call of home and flexible working has the potential to attract new, diverse talent
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Features
Delegated authority agreements: What are the red flags and long-term fixes?
Delegated authority agreements have become a staple for many insurers. Insurance Times takes a look at the pitfalls to be wary of, the questions insurers should be asking and how to ensure these arrangements are successful
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Features
How telematics can serve the boat insurance market
Telematics guru tells Insurance Times how the boat insurance market could benefit from telematics as she reveals plans in her latest partnership and role as interim chief exec
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Features
How data is transforming home insurance for a Covid-19 world
New data sources and data enrichment is helping the home insurance market become fit for purpose amid a Covid-19 landscape, where the home is so much more than a place to lay your head
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Features
Brokers need to engage business owners to combat underinsurance in a hard market
In a worse case scenario, brokers could face professional indemnity claims if their commercial clients are vastly underinsured. Insurance Times takes a closer look at the issue of underinsurance and how brokers can help tackle it
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Features
Cyber Focus: Data exfiltration boosts ransomware risks with reputational threats
Brokers need to adopt a proactive role in assessing commercial clients’ digital security as cyber insurance morphs into a hybrid of preventative risk management services and responsive claims investigation to tackle evolving cyber threats
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Features
Cyber Focus: How can insurers protect themselves from cyber crime?
Industry experts tell Insurance Times what preventative steps insurers need to take in order to avoid possible data breaches and other cyber attacks where criminals are lured by the honeypot of stored customer data…
