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Brokers and LEI providers must ‘bridge the access to justice gap’ for personal injury claimants

By 2021-11-15T11:58:00

personal injury, law

Poor usability of the OIC portal and solicitors’ cherry-picking cases has left claimants in a vicious circle

Brokers and legal expenses insurance (LEI) providers now have a “fantastic opportunity” to “bridge the access to justice gap” for personal injury claimants, especially those using the Official Injury Claim (OIC) portal, said the Association of Consumer Support Organisations (ACSO) executive director Matthew Maxwell Scott.

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