All ACSO articles
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NewsSupreme Court unanimously rejects insurers’ mixed injury appeal
People with mixed injury claims can claim full common law compensation for their non-whiplash injuries at the same time as the statutory tariff payment for whiplash, the court has ruled
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NewsData does not support OIC mixed injury ‘epidemic’ claim – Acso
Insurers are ‘comparing apples and pears,’ says executive director
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NewsWarning as motor claims plummet in Q3 2023
’Those claiming for injuries sustained continues to fall,’ says executive director
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News‘Changing behaviours’ contributing to slowdown of personal injury claims – ACSO
’Many are not seeking out the redress available to them,’ says executive director
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NewsFirms need to be ‘mindful’ of impact of AI on vulnerable customers – ACSO
New technologies should be ’carefully considered at the development stage and regularly reviewed’, says executive director
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NewsInsurers’ appeal over court’s hybrid injury decision criticised as case backlog mounts
Industry commentator believes ‘insurers seem to be cutting off their nose to spite their face’ with move to disagree Court of Appeal finding
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NewsInsurers must work together to improve consumer trust if they are to avoid outside regulation – ACSO
Insurers demonstrating that they can collaborate effectively on claims would mitigate the need for potential government involvement, says executive director
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NewsMotor injury claim numbers fall to lowest since 2018 – ACSO
Court waiting times in the event of a claim, however, are at ‘record highs’ – ‘adding more misery for hard-pressed consumers’, says executive director
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NewsMoJ launches consultation on dual discount rates for personal injury claims
It is essential that this ’does not turn into a cost saving exercise that benefits the balance sheet of compensators’, says executive director
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NewsMoJ accused of failing to address whiplash reform challenges
Industry commentators are still concerned that there is ‘a huge gap in public knowledge’ about the Official Injury Claim portal’s existence
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NewsLatest OIC performance data show claims volumes remain low
Low percentages of claims originating from unrepresented claimants now ‘part of an established pattern’, says executive director
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NewsInsurance industry welcomes Liz Truss as new prime minister
The ‘back to the future’ proposal of merging the FCA, PRA and PSR is still a possibility, says global head of financial regulation
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NewsIndustry fraud crackdown sees dishonest claims fall in number and cost – ABI
With the cost of living crisis potentially triggering a fraud epidemic, one industry leader is calling for the Insurance Fraud Taskforce (IFT) to reconvene
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NewsPersonal injury motor claims continue to decline, says government’s CRU data
Nearly a quarter of a million claims have ‘disappeared’, according to executive director
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NewsACSO calls for mandatory insurance of e-scooters
The association has laid out a 10-step plan for the effective and safe legalisation of the micromobility vehicles in the UK
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NewsNewest OIC performance data show continued decline in claims
The portal is also ‘failing’ to provide access to justice as average settlement times are increasing, according to ACSO executive director
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NewsNew CRU data confirms continued decline in motor claims
Numbers for motor injury claims are at ‘historic lows’, says ACSO executive
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NewsLatest OIC portal data shows claims being made through the system are still ‘very low’
The number of unrepresented claims running through the portal also remain low
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AnalysisBriefing: Was the MoJ’s part two consultation response worth the bother?
With a five-year gap since the initial reform consultation and the OIC portal still posing functionality problems, has the MoJ taken the easy way out with its no change agenda for part two of the whiplash reforms?
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NewsMoJ unveils no change to credit hire and rehab in part two whiplash reform consultation response
The government will work with industry stakeholders to see whether arrangements such as the GTA should become mandatory, however the emphasis is on the ‘industry to keep its own respective houses in order’
