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Online onlyArdonagh to buy ‘perfect match’ Lloyd’s broker
Ardonagh boss David Ross says Ardonagh Global Partners can acquire brokers and maintain their successful culture
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Pandemic triggers explosion of digital insurance customers - research
Pandemic has changed customer behaviour towards online
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Briefing: Why the evolution of insurer e-trading matters for brokers
Insurers are devising ways to improve broker service, but not necessarily for everyone. Service triage on e-trading has been around for a while, but it is gathering pace at the large insurers.
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Overview
ReportStar rating Commercial Lines Personal Lines Extranets Gross written premium: £2bn Strategy Hiscox fell one place in the Insurance Times Top 50 Insurers 2021rankings to ninth after a ...
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Ratings
Commercial lines rating 2020/21 After achieving four stars for the last two years, in 2021 brokers awarded Hiscox an overall three-star rating across the five service factors. Hiscox maintained its three-star rating for underwriting experience, but brokers demoted the insurer to three-star status for claims experience, down ...
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Commercial lines Accident and health Aviation Commercial combined Construction Cyber Employers liability Engineering Marine cargo Power (Energy) Professional indemnity Property and casualty Terrorism Trade credit Personal lines Household and domestic risks Motor Other Jewellery and fine art
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E-trading (via Extranet) rating 2020/21 Chubb Portal has again been awarded an overall two stars across all service areas. Last year, brokers gave the platform two stars for all five service factors. But this year, brokers rewarded improvements in areas such as ‘quality of support’, ‘breadth of ...
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Overview
ReportStar rating Extranets Gross written premium: £412.7m Strategy Chubb has gained five places in the ranking. Its GWP, which for this report is derived solely from its Lloyd’s operations, rose 12% to £412.7m for 2020. ...
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Commercial Lines Property Fleet Commercial Combined Professional indemnity Personal lines Household Motor Personal Accident
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Commercial lines rating 2020/21 For a third consecutive year, Covéa Insurance has been awarded a maximum five-star rating for overall service experience, with brokers awarding five stars for all five service factors. Last year, Covéa achieved five stars in three of the five service factors explored. Covéa ...
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Overview
ReportStar rating Commercial Lines Personal Lines Extranets Via Platform Gross written premium: £725.7M Strategy Covéa stayed at 24 in the Insurance Times Top 50 Insurers 2021 ...
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Commercial lines Agricultural Buildings and contents Business interruption Business vehicles Commercial combined Construction D&O Empoyers liability Product liability Professional indemnity Property and casualty Public liability SME Other commercial Schemes & Delegated Authorities Personal lines Household and domestic risks Landlord Motor Motorcycle ...
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Overview
ReportStar rating Commercial Lines Personal Lines Extranets Via Platform Gross written premium: £5.4bn Strategy Axa has accelerated to the top spot in this year’s Top 50 ...
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Commercial lines rating 2020/21 For a third consecutive year, brokers have awarded AXA three stars for overall service, which included three stars for underwriting experience and quality of cover. However, brokers gave AXA two stars for relationship management, policy documentation and overall claims experience, compared with ...
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Commercial lines products Property & casualty Commercial Select: Our Commercial Select product is specifically designed to suit the needs of a range of mid to large businesses and gives your client the flexibility to choose from a wide range of covers, providing tailored protection that any organisation conducting business may ...
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Overview
ReportStar rating Commercial Lines Extranets Via Platform Gross written premium: £3.9bn Strategy Allianz has cemented itself as one of the three biggest insurers in the market, despite a 2% drop in ...
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Commercial lines rating 2020/21 After awarding four stars for the last two years, brokers have given Allianz an overall three-star rating this year across the five service factors. While maintaining a four-star rating for quality of cover and claims, Allianz fell from four stars to three ...
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Products
Commercial lines Business interruption Commercial combined Construction Public liability SME Personal lines Household and domestic risks Landlord Motor Motorcycle
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Ratings
The Insurance Times Rating Reports are the first at-a-glance guides to insurer experience, created for brokers by brokers
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Overview
ReportStar rating Commercial Lines Personal Lines Extranets Via Platform Gross written premium: £1.2bn Strategy Ageas climbed two places in the rankings after a modest 1.8% ...
