Analysis

Briefing: Sector must showcase ‘collaboration, certainty and creativity’ to bolster reputation

By 2025-02-27T07:00:00

Stuart Reid

New Generation Programme report reveals approaches that have boosted or hampered the insurance industry in the past – the sector must make positive strides with these learnings if it is to grow trust with consumers

For a significant part of my career, I held various responsibilities at professional body the Chartered Insurance Institute (CII), including being the chair of what was originally known as the CII Broking Faculty – this is now called the Society of Insurance Broking.

One of the most enjoyable aspects of this job was being involved in the New Generation Programme (NGP), which was only a year old when I took over in 2011.

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