All Issue archive articles
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News AnalysisAlwyn leads six-strong cohort of Insurance DataLab’s Recommended Insurers
Insurance DataLab’s latest Insurer Performance Index identifies six insurers delivering strongly across claims, complaints, solvency and underwriting. The results highlight both the difficulty of assessing insurer strength and the importance of looking across multiple measures when deciding where to place business.
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News AnalysisIn Focus: How should HNW insurers respond to influencer wealth?
Influencers, creators and entrepreneurs are accumulating wealth in ways that challenge traditional HNW underwriting, raising questions about how insurers should respond to greater public visibility, evolving asset profiles and the growing overlap between personal and business risks
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News AnalysisIn Focus: Are HNW individuals becoming a more ‘popular target’ for cyber criminals?
’HNW individuals are particularly attractive to these criminals,’ says art and private client business director, who also stresses the importance of cyber cover
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News AnalysisBriefing: Cyber risks widen the economy-state protection gap
James York assesses the ongoing cyber risks facing the market and wider society to make the case for an Insurer of State
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News AnalysisPrivate equity’s insurance love affair – can value outlast the deal?
As dealmaking slows and investors turn towards specialist MGAs, the test of private equity’s success is shifting beyond acquisition and scale. But can a model built around investment returns create lasting value in a relationship-driven industry?
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News AnalysisThe Big Question: What would your asks to the government be for the upcoming Budget?
Ahead of the Autumn Budget on 28 October, UK general insurance firms reveal what government priorities would be at the top of their agenda
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IT InterviewBecky Morris: Centricity targets £1.25m without falling into soft market ‘dangerous game’
While the soft market proves challenging, this commercial broker owner remains ‘hungry’ for growth with a client-centric approach
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News AnalysisAgentic AI removes ‘barrier’ for fraud investigators across different insurance lines
’When you change the dynamic on how much time somebody needs to spend on an investigation or the fidelity with which they can find things, what you’re actually changing is the throughput of the system – the output benefit of prevented fraud,’ says technology leader
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News AnalysisBriefing: When AI makes the recommendation, who owns the judgement?
Adam Harper, CII executive director for strategy, advocacy and professional standards, explains how AI development will not remove the need for human judgement and expertise
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News AnalysisBrokers post healthy schemes profits amid uneven growth picture
Insurance Times analyses exclusive data from broker schemes software provider SchemeServe to discover how major insurance schemes have performed for brokers over the past six months
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IT InterviewMartin Schultheiss: Uinsure ‘redefines’ culture as AI produces ‘significant productivity gain’
’We have redefined our culture as a business. It used to be suits and trainers, we now call it suits, trainers and cool tools,’ says group managing director
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News AnalysisBackchat: October 2026
Future focused conference poses questions for travel insurers, smoking hot museum exhibition centres on London’s insurance scene, reporter receives ship shape engineering know-how and women led network leans into professional development opportunity. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: Milburn’s report is a spotlight – but UKGI must brainstorm the answers
An independent review commissioned by the government in 2026 paints a stark picture around young talent and their employment opportunities in the UK. As a sector, UKGI must not sit on its laurels – or the consequences will be severe
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News Analysis‘It’s not about robots’ – Zurich says technology should remove friction, not judgement
Insurance Times’ latest webinar with Zurich explored how insurers can use technology to deliver faster, more efficient trading without sacrificing underwriting judgement, broker relationships or the human element of claims
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NewsInsurers risk ‘automating vulnerabilities’ at scale as fraudsters exploit phone channels
The industry is starting to see ’the emergence of omnichannel’ where fraudsters are playing the fraud vulnerabilities of digital and non-digital channels off each other, says director
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News AnalysisTechTalk: When AI becomes the front door to insurance, who decides what's inside?
As AI platforms become a new route into insurance, the industry faces a critical question – when a chatbot recommends a policy, can customers tell where information ends, advice begins and commercial influence starts?
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News AnalysisBriefing: Are the financial markets finally coming to their senses?
Mike Edgeley, group chief executive at Clear Group, explores whether the market’s understanding of the value of AI is starting to bear fruit – and what that means for the importance of human connection in an increasingly tech-focused insurance sector
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News AnalysisThe Big Question: Are specialist commercial lines the answer to soft market rate pressure?
As the appetite for specialist lines grows, industry experts discuss what is underpinning the shift in the commercial market – and how specialism could be the missing link to standing out and beating rate competition in soft market conditions
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News AnalysisFraud Charter: AI-generated ‘swamp of activity’ threatens to overwhelm insurer fraud and complaints teams
‘The dereliction is having a queue of complaints which aren’t being dealt with because there is a mountain of AI slop that you just can’t physically work through,’ says law firm partner
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News AnalysisBriefing: Evolving crash for cash threat hits UK motorists and insurers with more sophisticated tactics
Detective inspector Chris O’Donovan, deputy head of the City of London Police’s Insurance Fraud Enforcement Department, explains how crash for cash fraud has evolved to now feature identity theft elements and greater use of mopeds
