All Issue archive articles
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IT InterviewCaroline Wagstaff: Forging the LMG into a ‘one trick pony’ for attracting diverse early career talent
Chief executive shares how she is leading the ‘small, scrappy trade association’ to transform its ‘unfocused’ approach to mitigating London-centric talent challenges into a targeted tool set that ‘concentrates on one problem statement’
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News AnalysisBriefing: The Leadenhall Project – Do not let anyone say ‘AI told you so’
The artificial intelligence trouble-bubble will pop, but are UKGI firms prepared for the fallout and how it could impact their businesses?
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IT InterviewDrazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
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News AnalysisOpinion: Will 2026 see swathe of IPOs as the consolidation of consolidators well runs dry?
UK general insurance has broker consolidators aplenty – but what does the next stage of their growth journeys look like? Gossip in the sector’s rumour mill has a suggestion…
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NewsBackchat: December 2025
A classy rebranding party with rugby theme, a special scent for new office digs, advent adverts land and market personality reveals second Santa linked job. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisIn Focus: Ghost portals ‘fool every police officer’ as new fraud trend undermines frontline policing
A fast-growing fraud trend involving fake insurer portals designed to deceive frontline police officers prompted fresh concern among counter fraud leaders attending latest quarterly roundtable
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News AnalysisBriefing: The fast and slow market of driving innovation
Innovation cycles within organisations are currently interconnected with hard and soft market conditions – but companies should take inspiration from their own body cells to treat innovation as a natural function rather than a stimulant
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IT InterviewDerek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
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News AnalysisBriefing: Making insurance careers a choice rather than ‘falling’ into the profession
If market participants are to futureproof UKGI, then the old adage of falling into an insurance career rather than decisively opting for this professional pathway has to be eliminated – instead, more transparent career architectures, greater sector-wide visibility and better outreach to new talent must be a priority
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News AnalysisCommercial lines rates fall by 11.7% as market softening reasserts itself
The latest data from the commercial insurance market reveals that premiums fell by 11.7% year-on-year in the third quarter of 2025, marking the most significant rate decrease recorded in the current soft market cycle
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News AnalysisBriefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
A perception problem is the biggest stumbling block UK general insurance encounters when attempting to attract forward thinking talent – but how is the industry addressing such a challenge and where can it double down on positive performances to showcase UKGI as a career destination?
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News AnalysisBriefing: The Europe opportunity – why is it so hard to crack?
Although many UK brokers are looking to expand into Europe, it is a mistake to treat this jurisdiction as the UK’s mirror image. It is partnerships, not just acquisitions, that will unlock European potential
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IT InterviewNicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
Divisional director leaves insurer days behind as ‘the culture, the people [and] the growth ambition’ of specialist intermediary lures her into broking
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News AnalysisThe Big Question: What will industry innovation for UKGI look like in 2026?
During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?
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AnalysisIn Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
During the latest Insurance Times TechTalk Live event, the discussion raised the issue of increasing use of AI by customers to write policy inception or claims submission materials, leading to non-deliberate misrepresentation caused by AI-generated inaccuracies. How should the industry face this emerging threat while safeguarding the customer experience?
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NewsBackchat: November 2025
Cooking up a storm in a baking challenge, an insurer’s time capsule tour, industry-centric reading and a new artificial intelligence collaboration. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: German family owned brokers present next M&A sweet spot for consolidators
Brokers in Germany are fast becoming ‘very attractive to prospective international buyers’ as ‘mature’ UK market displays ‘an increasing scarcity of targets and limited runway’ around M&A opportunities
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IT InterviewXavier Laurent: Banging the drum for ‘consistency’ at Covéa Insurance following new UK leadership
Although emphasising that status quo will be maintained at the insurer in the short term, incoming chief executive adds that his business development expertise will prove ‘instrumental in supporting Covéa Insurance’s next chapter’
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IT InterviewGeorgina Davis: Making a mark on regional growth and future leaders
After six months in role, the sector’s youngest regional head has taken her division from strength to strength – writing over 30% more new business so far this year than in all of 2024
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AnalysisIn Focus: Does digital transformation undermine HNW’s service-defining human touch?
High net worth clients have long valued the delicate touch that distinguishes their experience from the mainstream market – but with the industry hot on the trail of automation, could technology inadvertently undermine the very qualities that make this sector so unique?
