All Issue archive articles
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News AnalysisBriefing: Maintaining competence is key in driving up standards of professionalism
The Chartered Insurance Institute’s executive director of strategy, advocacy and professional standards, Adam Harper, questions FCA proposals scrapping CPD requirements for insurance staff
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IT InterviewJo Sykes: Markel UK devises five pillar plan to become ‘more relevant’ for brokers
Among the insurer’s key focuses for the next five years is developing further schemes propositions, building out its eTrading strategy and improving its regional distribution network
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News AnalysisSoftening market sees commercial premiums drop in all but one UK region
‘For brokers, a softening market entails an increased focus on rebroking to secure the best terms and a close examination of policy wordings to advise if cheaper [cover] fits the needs of clients,’ says director
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News AnalysisThe Big Question: What were the most unexpected takeaways from the Biba Conference 2025?
Following another energetic and well attended Biba Conference in Manchester this May, industry leaders reflect on the most surprising moments from across the two-day conference
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News AnalysisIn Focus: How important is it for insurance to move beyond indemnity and into risk mitigation?
Although indemnifying policyholders following an insured event is the principal premise of insurance, insurers, brokers and MGAs alike are taking greater interest in risk mitigation and prevention strategies to help nip claims in the bud - but how prevalent is this trend and in what lines of business is it ...
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News AnalysisBriefing: High profile attacks represent penetration opportunity for cyber market
The sector should ’never waste a good crisis’, says MGA distribution director
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News AnalysisIn Focus: Concussion in sport – The legal test cases that could reshape liability risk
Three landmark test cases are shining a spotlight on sports related concussion – these could have far-reaching implications for liability insurers, governing bodies and the future handling of brain injury claims
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News AnalysisBriefing: Brokers must bolster commercial cyber cover takeup
Promoting simplicity, collaboration and storytelling is a strong strategy brokers could employ to support cyber cover penetration among UK businesses
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News AnalysisLatest GI complaints data shows improvements – but redress and resolution delays increase
Motor and transport insurance remains the most complained about business line in UKGI, according to the FCA, with complex claims and repair delays fuelling frustrations
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News AnalysisBriefing: Sector-wide PR facelift could contribute to futureproofing skills and talent
The Chartered Insurance Institute’s executive director of strategy, advocacy and professional standards flags important ways the body is seeking to change the narrative on talent challenges
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IT InterviewBiba 2025: Tokio Marine HCC strives to secure three facilities with brokers in 2025
The insurer’s international head of distribution believes the business needs ‘to whisper a little bit louder’ than it has done in the past to attract greater brand recognition and better promote broker partnership opportunities
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News AnalysisLive chat rise and lost phone calls show digital tension in commercial lines
ETrading ‘probably works 90% of the time, but the angst of that 10% is disproportionate,’ says chief executive
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Sponsored ContentCyber risk must have equal billing in broker-client conversations – Pen Underwriting
Ian Summerfield, head of cyber at Pen Underwriting, explains why cyber must be viewed as the third fundamental area of business risk alongside better known property and liability perils
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Sponsored ContentWhy the UK’s thriving tech sector must strengthen operational and cyber resilience – Cowbell
Claud Bilbao, regional vice-president of underwriting and distribution at Cowbell UK, explains the niche insurance support that can benefit the UK’s tech sector
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Sponsored ContentOne size does not fit all: the rise of traded SME – RSA
Sonya Bryson, commercial lines managing director at RSA Insurance, argues that a closer relationship with brokers and their SME clients will help insurers offer businesses the right cover at the right cost
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NewsBackchat: May 2025
Tech business hopes for new fundraising heights, loss adjusters share luxury lunch, news editor has his best day out and springtime collision claims give insurers – and deer – pause for thought. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisTechTalk: Capacity providers ‘more willing to experiment with insurtechs’ – but bar for collaboration is set high
Research findings indicate that insurers have appetite to back propositions from insurtech MGAs – however there are still clearly defined hoops these businesses must jump through if they want to secure the perfect partnership
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News AnalysisOpinion: FCA flexing trigger finger around section 166 driven enforcement
Consultancy’s freedom of information request reveals direct cost impact of section 166 reporting, providing further impetus for firms to get a handle on regulatory admin
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News AnalysisBroker profitability rises as growth slows
Insurance DataLab shares exclusive insights from its not yet published Broker Performance Report 2025, revealing the podium level firms that have obtained one of its coveted gold awards
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News AnalysisMike Bottle: Arch’s UK regional MD on bringing international scale to bear
’You’ve got to be committed to the proposition because if you lose sight of what the broker wants, then you very quickly lose momentum,’ says recently promoted leader
