All Issue archive articles
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Sponsored Content
Teaching right from wrong: Why insurance fraud education starts at home – Carpenters Group
Kevin Perkins, head of defence at Carpenters Group, highlights that insurers and brokers must do more to educate parents of new drivers around insurance fraud risks
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Sponsored Content
Taking ‘Pride’ in being a people first business – Dual
Julie Adams-Moore, chief financial officer at Dual UK, explains how the MGA strives to be an inclusive employer, ensuring that diversity driven Pride Month activities are a taster of year-round commitments
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Sponsored Content
Home market is seeing ‘natural bifurcation’ as need for specialist underwriting increases – Pen Underwriting
Andrew Booth, managing director of SME and personal lines at Pen Underwriting, explains underlying trends in the home market and why the rise of non-standard risks is causing class changes
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News
Backchat: July/August 2025
Broker-backed rugby revels, arty education with an insurer, a business’ anniversary outing and some very special awards for Insurance Times editor. What has the insurance industry been up to of late? You heard it here first…
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News Analysis
Opinion: Are brokers ducking ‘responsibility’ to tackle insurance fraud?
Insurer counter fraud expert calls out commercial brokers on lack of engagement in dealing with insurance fraud, emphasising that regulatory action may be the best way of inspiring greater anti-fraud collaboration
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IT Interview
Alastair Swift: Willis cementing ‘deep specialty expertise’ as a ‘true differentiator’
’Others may be really interested in breadth, but we’re really interested in expertise and being leaders in our chosen fields,’ says broker’s head of specialties
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News Analysis
In Focus: The ‘very real challenge’ of MGA capacity amid soft market cycle – how can MGAs stand out?
’There is an inevitable pressure on firms to demonstrate how they can better manage their underwriting portfolios,’ says managing director
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News Analysis
MGAs boost productivity as profits and growth come under pressure
Insurance DataLab shares exclusive insight from its soon to be published MGA Performance Report 2025, revealing the top performing firms in this industry subsector
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News Analysis
Scheme brokers see double digit year-on-year commission growth – but momentum slows
Commission growth may be up year-on-year for major scheme classes, but this momentum has slowed and even reversed for some lines
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News Analysis
In Focus: Underwriting is the lifeblood of MGAs, but claims service must not be ignored
’Most MGAs aren’t huge and haven’t really got the infrastructure to manage claims. They’re focused on underwriting, so partnering with TPAs is critical to not having to worry about managing claims,’ says underwriting development manager
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News Analysis
Briefing: Is the AI hype cycle now approaching its ‘slope of enlightenment’?
A focus on the practical upside of AI technology from UK insurance firms seems to indicate that the level of maturity around the technology has increased
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News Analysis
Sector must take counter fraud messaging and education ‘to another level’
Much more work is needed to truly educate the public on the dangers of insurance fraud – and Fraud Charter attendees agreed that this had to be collaborative
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News Analysis
Briefing: Why social mobility matters
Unofficial networks and nepotism are still rife in UK general insurance, however the sector is missing a trick by not embracing raw potential in those who are hungry, inquisitive and have a willingness to work
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Sponsored Content
Cyber resilience is imperative for SMEs – Cowbell UK
Claud Bilbao, regional vice-president of underwriting and distribution at Cowbell UK, explains how technology can support SMEs to develop cyber resiliency for growth and strategic advantage
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News
Backchat: June 2025
Contributor makes councilman, Southgate selfie frenzy at 2025’s Biba Conference, professionals pass muster at terminology testing and cyclists collect for charity. What has the insurance industry been up to of late? You heard it here first…
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News Analysis
Opinion: ‘Audacious’ self-confidence is vital to progress D&I agendas
Female delegates at Biba’s 2025 conference united like never before at the trade body’s inaugural diversity and inclusion breakfast
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IT Interview
Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
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News Analysis
Briefing: Maintaining competence is key in driving up standards of professionalism
The Chartered Insurance Institute’s executive director of strategy, advocacy and professional standards, Adam Harper, questions FCA proposals scrapping CPD requirements for insurance staff
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IT Interview
Jo Sykes: Markel UK devises five pillar plan to become ‘more relevant’ for brokers
Among the insurer’s key focuses for the next five years is developing further schemes propositions, building out its eTrading strategy and improving its regional distribution network
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News Analysis
Softening market sees commercial premiums drop in all but one UK region
‘For brokers, a softening market entails an increased focus on rebroking to secure the best terms and a close examination of policy wordings to advise if cheaper [cover] fits the needs of clients,’ says director