All Issue archive articles – Page 8
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News AnalysisBriefing: Are you being served?
The role of the broker should be ‘to absorb complexity and convey simplicity’ – but today’s disconnect between customers and the profession provides a broadening challenge to achieving this aim
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News AnalysisBriefing: FCA’s thematic review demands greater disclosure from industry
With claims service still flagging, the regulator has put its foot down in its latest report, claiming that the industry’s ‘failings have led to harm’
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IT InterviewJason Storah: Insurance must be ‘more deliberate’ in ‘attracting and fostering talent’
Aviva seeks to collaborate with brokers on ‘really valuable’ talent attraction, alongside continuing to invest in measures designed to bolster brokers’ businesses and cement working partnerships
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News AnalysisThe Big Question: Where can the FCA streamline its rulebook in line with Consumer Duty linked review?
Insurance Times asks industry experts about where the FCA can simplify its rules to avoid duplication with Consumer Duty regulation
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News AnalysisBriefing: Industry has taken its eye off the travel insurance ball
Consumers assume a high level of understanding around travel insurance, however FOS data suggests that brokers still have vital work to do to bridge the knowledge gap and ensure clients are covered for all holiday eventualities
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News AnalysisWhat are the best performing business lines in UKGI?
Insurance DataLab reveals exclusive analysis of the five largest business lines in UK general insurance, detailing which products are currently the most profitable
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News Analysis‘Calmer waters’ for reinsurance in 2024 signals innovation opportunity
However, no new startups appear to be taking advantage of ‘gradual softening’ market conditions and some reinsurers are described by primary firms as ‘opportunistic’ in their bid for growth
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News AnalysisTechTalk: Crypto stock market crash could burst AI bubble for insurtechs
’The downturn in the crypto markets signals a period of heightened caution and strategic reassessment’, says chief operating officer
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IT InterviewJames Slaughter: Apollo’s CUO on the importance of vision and a ‘gin and tonic document’
’This sector is a fabulous industry, but fraught with unsolved problems,’ says chief underwriting officer
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News AnalysisIn Focus: How can cyber insurance adapt to address risks across other lines of business?
With the rise of sophisticated cyber threats infiltrating a myriad of insurance classes, how can cyber insurance adapt to effectively address risks across various lines of business?
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News AnalysisBriefing: Why the Crowdstrike IT outage is a ‘wake up call’ for the insurance industry
’The losses we saw for Crowdstrike are not even close to the losses for a cloud outage,’ says chief executive
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News AnalysisMGA market continues to grow – but which are the best performing firms?
Insurance DataLab reveals which UK-based MGAs are ‘setting themselves up for a bright future’ with robust financial results
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News AnalysisOpinion: Has brand stacking replaced the loyalty penalty?
Research foundation feels some insurers are ‘committing the sin of omission’ when promoting tiered products
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NewsBackchat: July/August 2024
A 30th anniversary, a new podcast and a policy that covers pints during Euro 2024. What has the insurance industry been up to of late? You heard it here first…
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IT InterviewTara Foley: Axa UK and Ireland strives to be the ‘go-to place for talent in the industry’
Alongside a focus on organic growth and technology, the insurer’s medium-term strategy sees it bid to become a ‘destination workplace’
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News AnalysisBriefing: Ifed adopts a partnership approach to moped crash for cash scams
Detective inspector Marek Coghill of the City of London Police’s Insurance Fraud Enforcement Department outlines how the unit is seeking to disrupt moped linked staged collisions
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News AnalysisTechTalk: Brain drain hits claims sector – but will AI hamper the hiring of new talent?
With artificial intelligence doing tasks typically assigned to entry level starters, how is this impacting career routes and talent in claims? Insurance Times explores the issue…
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News AnalysisDoes premium finance need fixing?
Are premium finance products fighting underinsurance or providing ‘pain’ for ‘customers who are the least financially resilient’? Insurance Times takes a closer look…
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News AnalysisThe Big Question: How would you describe Blueprint Two’s progress so far and is it on track to support the market efficiently?
Insurance Times asks experts about the progress of Blueprint Two and whether the digital transformation programme will be effective
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News AnalysisBriefing: Brokers and MGAs will vote with their feet if insurers continue to fail on claims service
Poor claims service must be rectified to avoid doing serious damage to the insurance industry, as policy T&Cs and premiums still lag behind prominent claims trend findings
