All Issue archive articles – Page 12
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News AnalysisIn Focus: Industry responds to Labour’s promises on car insurance
As the Labour party vows to tackle ’out of control’ premiums, industry experts respond to politicians’ pledges
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News AnalysisBriefing: Time for the industry to sink or swim around flood risks
Flood-related claims are on the up, heavily influenced by climate change and the uptick in named storms – the insurance industry must take a proactive stance on this risk to avoid drowning in high claims volumes
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News AnalysisIn Focus: How can insurance firms address pricing and reputational challenges arising from the ethnicity penalty?
Citizens Advice coined the term ‘ethnicity penalty’ in 2022 to describe when people of colour pay higher insurance premiums than white people – how is the sector ensuring that ethnicity is not influencing pricing?
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News AnalysisBriefing: Cryptocurrency risk landscape is shifting – will insurers step up?
Insurers have steered clear of insuring crypto as it’s a volatile market – but following a recent deepfake scam, is it time to rethink this emerging risk?
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IT InterviewGeorgina Davis: Zurich helping brokers avoid ‘computer says no’ problem when trading
’We have, 100%, all real people behind our online platforms,’ says head of broker proposition and distribution
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NewsBackchat: June 2024
Aviva’s most common garden claim, a Biba inspired run, tackling the Three Peaks Challenge and a new cover for dogs with jobs. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: How true is the claims ‘shop window’ adage?
Editor Katie Scott discusses whether a change in perspective around how claims are viewed could help improve customers’ perception of the industry
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IT InterviewAnt Middle: M&A will provide Ageas UK with ‘optionality for the future’
Chief executive eyes new product lines and M&A opportunities as personal lines insurer plots out its next three to five-year strategy
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IT InterviewTom Downey: Pen Underwriting plans to use M&A to build ‘a much more specialist, niche business’
Chief executive strives for MGA to be ‘magic in the middle’ between capacity partners and brokers as it looks to hit £1bn GWP by year-end
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News AnalysisConsolidation leads to capacity squeeze in HNW market
M&A of high net worth focused businesses has created ‘one of the hardest markets’ for placing these specialist risks, says broker managing director
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News AnalysisThe Big Question: What was the most important lesson learnt at the Biba Conference 2024?
Industry leaders reflect on the most significant lessons they learned at this year’s conference, or the key takeaways they took back to their businesses
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News AnalysisTechTalk: A short history of eTrading – and its future in the market
’To me, eTrading is like water running through pipes – it’s a facilitator. Any modern insurer or broker now just expects it to be there,’ says managing director
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News AnalysisIn Focus: What are the challenges in developing training programmes that consider hybrid work setups?
With hybrid working models now commonplace post-pandemic, how can staff training and skill sharing remain efficient when not in-person?
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News AnalysisIn Focus: Brokers ‘frustrated’ at lack of skills despite raising wages for appointees
’We are driving up wages and we’re not getting any better, competent people,’ says chief executive
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News AnalysisSigns of softening market in mixed bag results of broker schemes earnings
Insurance Times picks out the best and worst performing broker schemes using data provided by software provider SchemeServe
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News AnalysisBriefing: Next generation has opportunity to furnish broker mid-market as firm numbers dwindle
Despite Biba’s 2024 manifesto confirming that UKGI broker numbers are decreasing, demand for this service is still prevalent – future leaders must seize this opportunity
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IT InterviewPeter Farrelly: Sector must seek talent from ‘unorthodox’ sources
’We can’t rewind the clock – we have to try to close the [talent] gap by accelerating development and looking at new talent pools,’ says UK chief operating officer
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News AnalysisBrokers on the up despite challenging market
Insurance DataLab confirms the scores and metrics behind the brokers leading the UKGI market according to its newly launched Broker Performance Report 2024
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News AnalysisRevealed: Which firms won at the Claims Excellence Awards 2024?
There were some lucky double winners on the night, while other firms picked up their first Insurance Times Claims Excellence Award – was it you?
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News AnalysisBriefing: Biba Conference theme wasn't a cry for help, but a call for action
Every year, the insurance industry returns to Manchester for Biba’s annual conference, but how is the event evolving to still deliver benefits for today’s brokers?
