All Issue archive articles – Page 3
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News AnalysisClaims performance comes into sharper focus as brokers seek placement certainty
A new survey from Insurance DataLab sheds light on how claims experience is shaping broker behaviour – and why it is becoming a critical tool in navigating an increasingly complex placement landscape
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News AnalysisIn Focus: Is claims experience beginning to overtake price as the deciding factor for customers?
Customers are increasingly beginning to pay attention to the claims performance of different insurers, but has this metric superseded price? Sector experts discuss the direction of travel.
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News AnalysisIn Focus: Are stronger rules on data sharing needed for insurers to deal with driverless car claims?
’As car manufacturers own and control the systems in their vehicles, there is no guarantee they will voluntarily hand over information to AV insurers seeking to explore recovery options,’ says legal advisor
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News AnalysisThe underinsurance divide that’s splitting the country
House prices are determined more by the ground they sit on than the bricks and mortar they’re built with and – with buildings insurance cover limits often tied to property valuations – a striking underinsurance divide has developed across the country
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IT InterviewGeoff Carter: Sabre’s husky sled strategy maintains profitability across market cycles
’People always ask us if there’s a secret recipe but there really isn’t. It’s a mindset and a culture and it’s about not breaking that,’ says chief executive
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News AnalysisBriefing: Do not sleepwalk into the knowledge transfer risk
The experienced capability that underpins industry decision‑making is potentially leaving faster than it can be replaced, creating a ticking talent time bomb
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News AnalysisBriefing: Why insurance should go all in on human connection
High street branches need a coffee shop culture makeover to successfully foster client connections in a digital age
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News AnalysisJohn Dunn: Brokerbility supporting independent brokers as soft market raises profile
’We like to think of ourselves as an extension of our members and service is at the heart of what do to support them,’ says managing director
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News AnalysisBriefing: Why brokers in 2026 should be judged on quality – not just price
The world’s rising risk register should bring brokers to the fore, but passively focusing on simple renewals is no longer acceptable
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NewsBackchat: April 2026
Traitors around the networking table, pink power dressing at female focused event, a research project with big ambitions and an eggcellent Easter idea. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: Is there an optimal size for a retail insurance broker?
Acquisitional growth has forever changed UKGI’s broking landscape, however market feedback indicates that there is a fine line between consolidation creating both customer and colleague benefits, or actually working against the industry’s best interests
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Sponsored ContentWhy the industrialisation of fraud is a global challenge for insurers – Carpenters Group
Sponsored content: Kevin Perkins, head of legal defence at law firm Carpenters Group, discusses how the increasingly digital nature of the insurance industry is opening insurers to a more global fraud threat
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IT InterviewDaniel Lloyd-John: ‘Pioneer for change’ broker designs talent-centric, geography agnostic expansion plan
Chief executive believes broker consolidation across UK’s northern regions is giving industry talent greater pause for career thought – and enabling joint venture partnership opportunities
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News AnalysisStandout schemes deliver strong six-monthly earnings, but new business sees mixed momentum
Drawing on exclusive data from broker schemes software provider SchemeServe, the Insurance Times Schemes Index pinpoints where brokers are delivering strong earnings, which schemes are gaining momentum and which may face challenges in the year ahead
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IT InterviewMartin Schultheiss: Uinsure accelerates AI investment in support of vision ‘to change the way insurance is bought in the UK’
Insurtech on target to hit growth metrics before PE cycle concludes as it strives to be at ‘the forefront of innovation’ and ‘the forefront of relationships’, says group managing director
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NewsInternational fraud networks seeing ‘crossover’ with UK insurance industry
’There’s definitely crossover with some of these gangs moving across borders, which creates some jurisdictional issues – and I see that being a continuing, increased risk,’ says head of financial crime intelligence and investigations
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News AnalysisTechTalk: Enhanced underwriting prompts ‘transformational stage’ for insurance
The acceleration in digitally enhanced insurance placement across the London market is redefining the centuries-old process of follow trading
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News AnalysisBriefing: The top 10 learnings about UKGI’s talent crisis
January 2026’s one-day Destination Insurance conference was eye-opening for many reasons – but amid the insights gleaned, it is now up to UKGI to walk the talk
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News AnalysisIn Focus: How are motor insurers tackling 2026 as market predicted to fall into red?
’Everybody is in the mood to start increasing prices,’ says director
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News AnalysisIn Focus: Does telematics remain untapped, or is the tech overhyped?
Telematics technology is a controversial topic for insurance sector professionals, with benefits and challenges seeming to hold equal sway. So, does the tech have more to give, or has its capabilities simply been talked up?
