All Issue archive articles
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News AnalysisIn Focus: Ghost portals ‘fool every police officer’ as new fraud trend undermines frontline policing
A fast-growing fraud trend involving fake insurer portals designed to deceive frontline police officers prompted fresh concern among counter fraud leaders attending latest quarterly roundtable
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News AnalysisBriefing: The fast and slow market of driving innovation
Innovation cycles within organisations are currently interconnected with hard and soft market conditions – but companies should take inspiration from their own body cells to treat innovation as a natural function rather than a stimulant
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IT InterviewDerek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
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News AnalysisBriefing: Making insurance careers a choice rather than ‘falling’ into the profession
If market participants are to futureproof UKGI, then the old adage of falling into an insurance career rather than decisively opting for this professional pathway has to be eliminated – instead, more transparent career architectures, greater sector-wide visibility and better outreach to new talent must be a priority
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News AnalysisCommercial lines rates fall by 11.7% as market softening reasserts itself
The latest data from the commercial insurance market reveals that premiums fell by 11.7% year-on-year in the third quarter of 2025, marking the most significant rate decrease recorded in the current soft market cycle
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News AnalysisBriefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
A perception problem is the biggest stumbling block UK general insurance encounters when attempting to attract forward thinking talent – but how is the industry addressing such a challenge and where can it double down on positive performances to showcase UKGI as a career destination?
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News AnalysisBriefing: The Europe opportunity – why is it so hard to crack?
Although many UK brokers are looking to expand into Europe, it is a mistake to treat this jurisdiction as the UK’s mirror image. It is partnerships, not just acquisitions, that will unlock European potential
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IT InterviewNicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
Divisional director leaves insurer days behind as ‘the culture, the people [and] the growth ambition’ of specialist intermediary lures her into broking
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News AnalysisThe Big Question: What will industry innovation for UKGI look like in 2026?
During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?
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AnalysisIn Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
During the latest Insurance Times TechTalk Live event, the discussion raised the issue of increasing use of AI by customers to write policy inception or claims submission materials, leading to non-deliberate misrepresentation caused by AI-generated inaccuracies. How should the industry face this emerging threat while safeguarding the customer experience?
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NewsBackchat: November 2025
Cooking up a storm in a baking challenge, an insurer’s time capsule tour, industry-centric reading and a new artificial intelligence collaboration. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: German family owned brokers present next M&A sweet spot for consolidators
Brokers in Germany are fast becoming ‘very attractive to prospective international buyers’ as ‘mature’ UK market displays ‘an increasing scarcity of targets and limited runway’ around M&A opportunities
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IT InterviewXavier Laurent: Banging the drum for ‘consistency’ at Covéa Insurance following new UK leadership
Although emphasising that status quo will be maintained at the insurer in the short term, incoming chief executive adds that his business development expertise will prove ‘instrumental in supporting Covéa Insurance’s next chapter’
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IT InterviewGeorgina Davis: Making a mark on regional growth and future leaders
After six months in role, the sector’s youngest regional head has taken her division from strength to strength – writing over 30% more new business so far this year than in all of 2024
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AnalysisIn Focus: Does digital transformation undermine HNW’s service-defining human touch?
High net worth clients have long valued the delicate touch that distinguishes their experience from the mainstream market – but with the industry hot on the trail of automation, could technology inadvertently undermine the very qualities that make this sector so unique?
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News AnalysisBriefing: The true cost of cyber attack losses – and why cyber cover should not be a hard sell
Howden’s Rebooting growth report paints a frightening picture of cyber related losses, with poor product penetration still a concern for this line of business
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News AnalysisBriefing: A day in the life of a new Ifed detective after graduate scheme success
Michelle Schlichter, detective constable at the City of London Police’s Insurance Fraud Enforcement Department, details her career journey so far and what an average day on the job looks like battling insurance fraud
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News AnalysisTop 50 Insurers: Aviva consolidates top spot thanks to DLG amalgamation
The results are in for 2025 – which insurers are leading the pack in UK general insurance and what trends are underpinning profitable growth?
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NewsBackchat: October 2025
Cycling for charity, perfecting panel skills, a new addition joining UKGI and an unforgettable orchestral performance. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: Is nepotism inherently bad or an underutilised talent attraction tool?
Nepotism can provide a ‘base level understanding of the opportunities’ within insurance, with career conversations at home potentially attracting a cohort of the next generation of talent to the Square Mile
