In Focus: How can insurance firms address pricing and reputational challenges arising from the ethnicity penalty?

Diversity people

Citizens Advice coined the term ‘ethnicity penalty’ in 2022 to describe when people of colour pay higher insurance premiums than white people – how is the sector ensuring that ethnicity is not influencing pricing?

Back in March 2022, Citizens Advice revealed a concerning correlation – according to its research, people of colour (POC) were paying an average of £250 more per year for car insurance than white people, regardless of gender, age and income.

Insurance Times asks industry experts how insurance companies can tackle this correlation, coined the ‘ethnicity penalty’.

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