All Consumer Intelligence articles
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NewsOne in four landlords switch insurers due to poor claims experience
‘A single bad claim can completely erase a long-term price advantage,’ says chief executive
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News AnalysisMotor insurance affordability under pressure amid FCA scrutiny
As motor insurance premiums continue to squeeze household budgets, scrutiny from regulators and policymakers is intensifying. But with competing priorities and political setbacks, is real change on the horizon?
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NewsTop performing motor and home insurers revealed
’These brands excel at anticipating and addressing their customers’ needs, earning their place as standout leaders in the industry,’ says chief executive
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News AnalysisWhat are the best performing business lines in UKGI?
Insurance DataLab reveals exclusive analysis of the five largest business lines in UK general insurance, detailing which products are currently the most profitable
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NewsVan insurance premium rises starting to slow
Q2 2024 saw the lowest increase across the last five quarters
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NewsCar insurance premiums begin to drop despite yearly surge
’The escalation of car insurance premiums may finally be at an end,’ says insurance insight manager
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News AnalysisIn Focus: How can insurance firms address pricing and reputational challenges arising from the ethnicity penalty?
Citizens Advice coined the term ‘ethnicity penalty’ in 2022 to describe when people of colour pay higher insurance premiums than white people – how is the sector ensuring that ethnicity is not influencing pricing?
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NewsHome insurance prices surge to record high
’The market saw inflation during each of the last 12 months,’ says senior insight analyst
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NewsHow to maximise productivity at the 2024 Biba Conference
As brokers plan their itineraries for next week’s Biba Conference, Insurance Times shares top tips for how to get the most from the two-day event
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NewsVan insurance premiums rise – but rate of increase is slowing
’The recent two quarters movements suggest that the rate of inflation is showing signs of slowing,’ says senior insight analyst
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News AnalysisThe Big Question: What are the biggest challenges set to hit brokers in H2 2024?
Insurance Times asks experts about challenges brokers face and what can be done to mitigate evolving threats
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NewsHome insurance premiums rising at record pace
’This is the largest yearly increase we have seen since our tracking began in 2014,’ says senior insight analyst
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NewsConsumer Intelligence confirms 2024’s winning insurers in home and motor markets
’We pride ourselves on recognising the companies that truly excel,’ says head of marketing
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NewsAI code of conduct for insurance industry launched
’It’s a code built on general principles as much as detail,’ says director
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NewsGenerative AI’s impact on the insurance industry and consumer – Lloyd’s
’A common theme in AI discussions is to say technology is not new to the insurance industry,’ says senior manager
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NewsIs the industry doing the ‘right thing’ when it comes to AI?
’It’s essential that, when incorporating AI, the industry does the right thing by thinking about AI from the consumer perspective,’ says head of marketing
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NewsMotor premium spike drives motorists to travel uninsured
‘Not only are uninsured motorists risking fines and the loss of their vehicles, but they will be unable to turn to an insurer for help in the event of an accident with another party,’ says chief executive
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NewsHome insurance prices surge at record pace
’We anticipate further increases in premiums over the coming months,’ says senior insight analyst
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NewsQuoted home insurance prices see record annual increase
’Many customers will be feeling the pinch in their household budgets,’ says senior insight analyst
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NewsConsumer Duty still causing ‘headaches’ as regulation comes into force
However, head of consumer strategy says there can be ’really good benefits’ in the long-term
