Briefing: The future insurance workforce will require a blended set of skills

Adam Harper, CII

Adam Harper, CII executive director for strategy, advocacy and professional standards, discusses the importance of the industry’s support for the Financial Services Skills Compact

The future competitiveness of the insurance profession rests not only on attracting new talent, but on equipping today’s workforce with the skills, judgement and professional standards needed to adapt as fast as technological change.

As AI, automation and data reshape financial services, workforce development is becoming a strategic priority for insurers, brokers and professional bodies alike.

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