Artificial Intelligence
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NewsHigh Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 30 March to 2 April 2026
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Sponsored ContentWithout authenticity, straight through processing has a major problem – Truepic
Sponsored content: Craig Stack, founder and president at Truepic, discusses the importance of authentic input to creating real efficiency
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NewsMillions spent on insurance AI with little to show for it
‘Insurance doesn’t have an AI problem, it has a strategy execution problem,’ says chief executive
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NewsHalf of UK brokers say innovation is most important value for business – Aviva
’Brokers are telling us loud and clear that digital innovation is no longer optional – it’s central to their success,’ says director of innovation in commercial Lines
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NewsEmbedded insurance platform Qover secures £9m in growth funding
‘Our goal is to protect 100 million people by 2030, building the infrastructure that makes a global safety net real,’ says chief executive
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NewsLloyd’s insurer launches AI proposition to streamline political violence and terrorism portfolio
’This go-live reflects a shared focus on practical outcomes, using AI to bring faster aggregation insight into one of the most time-pressured classes in the market,’ says chief executive
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IT InterviewMartin Schultheiss: Uinsure accelerates AI investment in support of vision ‘to change the way insurance is bought in the UK’
Insurtech on target to hit growth metrics before PE cycle concludes as it strives to be at ‘the forefront of innovation’ and ‘the forefront of relationships’, says group managing director
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NewsHigh Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 23 to 27 March 2026
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NewsAviva to launch insurance app on ChatGPT
’The app is simple to use, allowing customers to get a home insurance quote with just a few questions,’ says chief executive
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NewsAI returns depend on redesigning job roles – Ericson Chan
‘Return on investment has to come from a set of structured approaches,’ says group chief information and digital officer
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News AnalysisInsurance fraud sector exemplifies the ‘good and bad uses of AI’
’Fraudsters are using AI in the same way that we are looking to use it within our organisations, such as for reconnaissance, target identification and research – the world of AI fraud is moving very quickly and is going to be a challenge for us,’ says director
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NewsAviva claims industry first with new AI underwriting tool for CI cover
’By bringing AI summarisation to the protection market, we’re helping more customers get the protection they need more quickly,’ says chief underwriting officer
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NewsHigh Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 9 to 13 March 2026
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NewsAxa XL appoints ex-Aon head as chief technology and AI officer
’She will shape our technology roadmap and drive the deployment of AI capabilities across our organisation to enhance our offerings and drive operational efficiencies,’ says chief executive
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IT InterviewSophia Pilkington-Miksa: Inside ManyPets’ shift from external technology to in-house innovation
‘It’s never been easier to get ideas at low cost in front of customers and get feedback quickly,’ says chief product officer
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NewsAon signs multiyear deal to transform delegated authority operations
’This engagement demonstrates that leading global brokers recognise intelligent automation as critical to delivering superior client outcomes and operational excellence,’ says chief executive
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NewsAviva to introduce ‘virtual agent’ that can handle claims phone calls
’We think that will be a great customer experience because they’re going to be waiting for less and get their answer,’ says director
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IT InterviewEY’s Jonathan Zhao: What Britain’s insurers can learn from Asian markets
Jonathan Zhao, global insurance leader and Hong Kong financial services managing partner at EY Advisory tells Insurance Times why Asia Pacific is leaving Europe behind on insurance innovation, why boardrooms are immobilised by AI and why UK insurers must stop looking inward.
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Sponsored ContentAI reality in the UK and Europe moves from pilot to production – EXL
Sponsored content: Mohit Manchanda, SVP and EMEA business head for insurance, healthcare and life sciences at EXL, discusses how AI is moving from idea to implementation in the insurance sector
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NewsPrice Forbes announces Mea Platform as AI solutions provider
‘We are continually focused on improving how we serve clients while strengthening operational efficiency,’ says chief operating officer
