Artificial Intelligence
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NewsClaims handlers welcoming automation despite job security fears
‘Successful automation will empower claims handlers, not replace them,’ says deputy chief executive
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NewsUK skills shortage blocking AI adoption – Allianz Trade
‘Bridging this skills gap will support the drive for innovation, productivity and long-term growth in today’s competitive landscape,’ says chief executive
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NewsBiba launches new guide to help brokers understand more about AI
’In a world where technology can be transformative, we wanted to help members grasp the opportunities and the risks it presents,’ says chief executive
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News AnalysisBriefing: Is the AI hype cycle now approaching its ‘slope of enlightenment’?
A focus on the practical upside of AI technology from UK insurance firms seems to indicate that the level of maturity around the technology has increased
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News AnalysisThe risks and rewards of hyper-personalised insurance models
High quality data enrichment and AI supported risk assessments are leading to the hyper-personalisation of insurance, bringing a suite of pros and cons for industry professionals to navigate
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News AnalysisBriefing: Data without direction is just noise
Data collection must be driven by a purpose, to solve a set problem – otherwise, unintended consequences could cause issues for insurers
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News AnalysisDigital transformation – small steps, big strides
Brokers don’t need a big bang to begin their digital transformation. By focusing on incremental progress and avoiding common pitfalls, they can start delivering meaningful change today
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NewsAon launches new platform to modernise commercial insurance placement process
’As risk becomes more complex, the future of broking will belong to firms that can combine expertise with intelligence at scale,’ says chief executive of commercial risk
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NewsMore UK insurance customers warming to AI use in industry
Comfort with insurers’ usage of AI is growing, especially among regular AI users
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NewsStrategic clarity needed to guide increasing AI uptake – Hyperexponential
‘The insurers who succeed will be those who treat it as a company-wide objective, not just a department-led experiment,’ says chief executive
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NewsStartup to launch new AI underwriting platform as it looks to tackle ‘impossible market’
’We want to work with the market for the next 10 years and be the defining generative AI underwriters,’ says chief executive
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News AnalysisTechTalk: When AI acts alone, who is to blame? Insurers confront the unthinkable
‘AI is beginning to have motivation of its own – that’s a different kind of risk,’ said senior law firm partner
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NewsFCA partnership creates ‘Supercharged Sandbox’ to accelerate industry’s AI innovation
’This collaboration will help those that want to test AI ideas, but who lack the capabilities to do so,’ says regulator
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NewsHiscox UK enhances technology insurance with explicit AI claims coverage
’While the rapid take-up of AI has created considerable opportunity, it also carries additional risks, so we need to be proactive and clear with customers about whether these risks are covered,’ says head of technology
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NewsAviva declares market first as it launches on new placement strategy tool
’This is another market first for Aviva, reaffirming our commitment to investing in tools and technologies that enable us to work more closely with our brokers to deliver better customer outcomes,’ says broker distribution director
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News AnalysisClaims handling the number one target for human led AI integration
Insurance industry professionals identified claims handling as the area ripest for automation, with many viewing human-AI partnerships as the key to blending efficiency and accuracy
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IT InterviewJo Sykes: Markel UK devises five pillar plan to become ‘more relevant’ for brokers
Among the insurer’s key focuses for the next five years is developing further schemes propositions, building out its eTrading strategy and improving its regional distribution network
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Sponsored ContentIs AI a double-edged sword for fintechs? – Hiscox
Sponsored content: Hiscox’s Bronwen Horn, head of management liability portfolio and financial institutions, discusses the challenging trading environment for fintechs, the opportunities and threats from AI and how to secure the insurance cover they need as they grow
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News AnalysisThe Big Question: What were the most unexpected takeaways from the Biba Conference 2025?
Following another energetic and well attended Biba Conference in Manchester this May, industry leaders reflect on the most surprising moments from across the two-day conference
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NewsGulf in AI adoption opening between national and regional brokers
’AI isn’t a Terminator-esque spectre rising to do hard-working brokers out of a job,’ says head
