Regulation
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News
FCA issues statement as motor insurer enters administration
‘Customers of the firm should consider securing alternative motor insurance as soon as possible,’ warns the FCA
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News Analysis
In Focus: How technology is being used to help vulnerable customers – and a plea to the FCA
’Every insurer will have a slightly different philosophy and may have responded to the regulations and their best practices in slightly different ways,’ says chief technology officer
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News
FRC lease accounting overhaul to affect insurer balance sheets
‘We encourage you to look at the new rules closely, and be transparent with stakeholders about what changes are coming, and what the changes will affect,’ says senior manager
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News
Fraudster jailed for contempt of court following exaggerated £350,000 RTA claim
’This outcome is a salutary reminder for claimants who may be tempted to dishonestly exaggerate their claims,’ says partner
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News
Key challenges in Consumer Duty board reporting revealed
’A lack of clarity in reporting undoubtedly tells a broader story of firms’ abilities to achieve the goals intended with the FCA’s Consumer Duty guidelines,’ says chief executive
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News Analysis
Briefing: Next steps crucial as super complaint submitted to FCA
Which? said its evidence that the home and travel insurance markets are not working was “overwhelming”
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Sponsored Content
Meeting the Consumer Duty – Arag
It’s almost four years since the FCA announced the Consumer Duty and over two since it was introduced. Jay Prosser, director of partnerships and propositions at Arag, looks at the challenges it has presented for legal expenses insurers and their business partners
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News
‘Super complaint’ being issued to FCA over home and travel insurance concerns
’Our evidence that the home and travel insurance markets are not working well is overwhelming,’ says director of policy and advocacy
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News
‘Nowhere near’ drawing line under ‘legal system abuse’ – AM Best
US-based litigation funding is impacting social inflation – a key concern for casualty reinsurers, says credit rating agency
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News Analysis
MGA-specific regulations should address ‘mixed picture’ in claims oversight
’The more an MGA is given responsibility and accountability for claims outcomes, the better the decision making and the customer claims journey,’ says chief operating officer
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News
TfL proposals tackle ‘unfair’ insurance gap between London pedicabs and taxis
‘It’s unfair that someone can go and get a pedicab and yet a taxi driver that has got a lot of insurance is paying several thousand pounds,’ says director
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News
FOS data shows travel insurance complaints up 17%
‘High uphold rates can be far more damaging to trust than sheer volume alone and, as this FOS data shows, some insurers still have work to do,’ says co-founder
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News
Cila names new president and youngest ever deputy president
’The Charter changes represent a significant evolution of the Institute,’ says executive director
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News Analysis
Should a bespoke regulatory framework be introduced for MGAs?
‘This isn’t about reducing oversight – it’s about right-sizing it to ensure that regulation supports, rather than hinders, the MGA model,’ says chief executive
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News
Verisk helping insurers gain insight into carbon footprint of claims
’This assured model reflects our shared commitment to accelerating the transition to a low-carbon economy and will help to equip insurers in the UK with the tools they need to meet their sustainability goals,’ says director
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News
FCA removes reporting requirement that affects 36,000 firms
‘We only ask for the data we need, making sure it’s proportionate, to reduce unnecessary burdens,’ says chief data officer
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News
OIC portal savings ‘at risk’ as non-tariff personal injury claims surge past 50%
Data analytics firm warns that rising non-tariff personal injury claims following a road traffic accident could erode whiplash reform gains
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News Analysis
Briefing: Insurance sector has ability to steer road safety
Best practice for safer driving has been a focus following the government’s proposed road reforms in August 2025 – the potential impact of rule changes on claims means the industry simply cannot be a passenger in these conversations
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News
Nearly 500 victims transferred funds to ‘ruthless’ fraudsters posing as FCA
‘Fraudsters are ruthless. They attempt to steal money from innocent victims by impersonating the FCA,’ says executive director
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News
MGAs struggling with contradictory broker expectations
‘Brokers are asking MGAs to deliver carrier-grade governance and start-up-speed innovation at the same time,’ says managing director