News

FOS commits to sharing learnings from industry complaints data

By 2026-02-03T14:04:00

regulation, compliance, plans

’There’s a real opportunity for us to make a step change through our thematic reviews,’ says managing director

The Financial Ombudsman Service (FOS) has committed to share findings from its thematic reviews of complaints with the insurance industry to “help the sector understand where it can make changes”. 

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