Broker Interviews
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IT InterviewRyan Gill: Steering Bspoke ‘delicately’ through a broker service transformation
With long-term investments coming to fruition, the MGA group’s recently appointed chief executive sets out how broker service improvements will promise a return to a five star rating and drive growth in 2026
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IT InterviewVictoria Sutton: Howden’s claims director on bringing back leadership in the sector
‘There’s often a confusion in thinking that you need to be a manager to be a leader, but you don’t, you don’t necessarily need to be doing the management bit – you can just be a leader,’ says business performance director
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IT InterviewDerek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
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News AnalysisGraham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’
Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul
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IT InterviewNicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
Divisional director leaves insurer days behind as ‘the culture, the people [and] the growth ambition’ of specialist intermediary lures her into broking
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IT InterviewRichard Dudley: Reinsurance sector starting to showcase ‘a greater willingness to be innovative’
Alongside data usage developing reinsurance delivery, chief broking officer believes ‘a real crossover’ is ‘happening between insurers and reinsurers’
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IT InterviewMandy Hunt: The leader steering Clear Group’s MGA ambitions from ‘outside my comfort zone’
The broker and insurer alumnus is now firmly in the MGA market, with big plans around post-acquisition rebranding and new business incubation set to be delivered in the next 12 months
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IT InterviewMichael Rea: How AssuredPartners deal will help grow Gallagher’s UK and Ireland arm
’It’s probably the biggest retail transaction we’ll have done in the UK, certainly in my time here in 10 years,’ says UK and Ireland chief executive
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IT InterviewBenjamin Verlingue: Fourth generation leader emphasises ‘entrepreneurial spirit’ underpinning UK and European operations
Chairman and chief executive plans to ‘respect the legacy’ of familial past leaders while steering the broker’s strategy to double business size over the next three years
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IT InterviewAlastair Swift: Willis cementing ‘deep specialty expertise’ as a ‘true differentiator’
’Others may be really interested in breadth, but we’re really interested in expertise and being leaders in our chosen fields,’ says broker’s head of specialties
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IT InterviewTrey Norman: Love Islander returns to insurance with a bombshell on the talent gap
’I don’t think we’ve got that flagship person doing the real hard yards – going into schools, doing forums and Q&As,’ says commercial executive
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IT InterviewBlueprint Two benefits will take ‘quite some time’ to impact London market as project is ‘too big’
London market broker leader is ‘worried’ about when the digital transformation programme will deliver, noting that it should have been ‘split down into very specific areas’ from the start, rather than following a ‘big bang approach’
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IT InterviewAcorn Group’s Mike Lloyd: Carrying the torch of ‘the best kept secret in the industry’
Chief executive explains how he is driving ‘a unique situation’ forward to ‘serve the underserved in the non-standard motor and home markets’
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IT InterviewGraeme Trudgill: What brokers can expect from ‘sold out’ Biba Conference 2025
’What we get lots of members saying to us is that they get to do what would take months to do outside of the Biba Conference [environment done] in two days,’ says chief executive
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IT InterviewMike Edgeley: The Clear Group targets ‘a proper global proposition’ through European M&A
Group chief executive places Germany and the Netherlands in his crosshairs for buy and build expansion model that mimics ‘what we’ve done in the UK’
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IT InterviewLee Anderson: SRG looks ‘east of east London’ for international focus
‘Scale, ambition and international bias’ are the ‘hallmarks of this investment cycle’, says group deputy chief executive
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IT InterviewRob Organ: Jensten’s chief executive on ‘what’s next’ for growing broker
’Having rapidly grown and developed Jensten, we’re now moving on with a really solid foundation to be able to springboard ahead,’ says group chief executive
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IT InterviewMike Latham: Verlingue UK targets ‘Better Future’ with three-year strategic plan
The family owned and run broker plans to ‘almost double in size in the UK’ using organic growth, but avoiding external hires where possible, says chief executive
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IT InterviewCarolyn Callan: ‘Walking the talk’ with ‘integrity’ at Brown and Brown
Intermediary’s UK retail chief executive explains why she is ‘loving life’ after the ‘best 12 months of my career’
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NewsInsurance Times Advent Calendar: Jason Storah
For the 24th and last day of advent, Jason Storah, chief executive for general insurance at Aviva UK and Ireland, lists his Christmas wish list for the industry
