All Backchat articles – Page 91

  • Backchat

    A twist of lemon for insurer

    1998-01-01T00:00:00Z

    A lemon is not something one normally would want to associate with their vehicle.As such, Backchat watched with amusement this week as new personal lines insurer, Insurewithease, used the citrus fruit with a bad rap to launch its brand.Sources say the company was hoping the bright yellow would distinguish it ...

  • Backchat

    No cover boasts of Facebookers

    1998-01-01T00:00:00Z

    Claims investigators take note: social networking site Facebook has a group for people who crash cars while driving without insurance.The page, entitled “Anybody who wrote off any cars/drove with no insurance”, asks potential members to provide details of the car and the accident and how long the driver was without ...

  • Backchat

    Badger makes a claim

    1998-01-01T00:00:00Z

    Another, possibly apocryphal, tale of a customer service cock-up arising from an offshore call centre has come to light. This time, a policyholder was involved in a minor car accident, hitting a badger while driving.The driver made a claim for the damage – to his car, not the badger. ...