Compare MGA performance.
All Insurance Times users with an online account have access to this carefully crafted microsite, designed as a ready reference tool to compare MGA performance both on the Five Star scale and on the established ranking system. This microsite includes dedicated pages on each MGA featured in the survey, giving an overall broker star rating for each MGA in addition to broker feedback. A newly added section to this microsite is 'broker support' and how brokers want MGAs to assist them in the challenging year ahead. The Insurance Times Five Star ratings are the first at a glance guide to insurer experience created for brokers by brokers.
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Using your star rating.
If you work for an MGA and want to use either the Five Star ratings or the rankings in your marketing communications, you can purchase a licence giving you the right to do so. The data in this microsite is for your own internal, personal, private non-commercial use only.non-commercial use only. Please email email@example.com for further details.
The survey aimed to investigate the service brokers received in the past 12 months by their MGA partners. It also explored product reviews, the trading support provided by MGAs, broker satisfaction with the claims service provided, how accessible decision-makers are at each MGA, the specialisms that brokers want MGA partners to introduce and much more. In addition, the survey explored broker perspectives on a range of areas such as what would encourage brokers to work more with MGAs, concerns for the year ahead, concerns on capacity arrangements, the future role of MGAs and what additional material was sought by brokers from MGAs.
Furthermore, the survey also aimed to discover from brokers how much MGAs form a strategic part of their overall placement strategy, how important pricing was to the overall MGA offering, what is the most important aspect of good service to brokers, what brokers value most from MGAs, how important underlying capacity arrangements are, concerns over capacity changes and removal and on much more.