All Insurance Times articles in Issue 14-12-2005
View all stories from this issue.
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Archive
The price of going offshore - Timestwo Outsourcing
Graham Gibson asks is outsourcing treating customers fairly?
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Archive
The global perspective
Our panel discusses travel opportunities and reviews the highlights of 2005
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Archive
The global opportunity - Timestwo Outsourcing
Datamonitor analyst Peter Ryan tells Andrew Holt about his company's assessment of how offshoring and outsourcing will expand around the globe
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Archive
Winning the war on fraud
Nick Young explains why the insurance industry must seize its chance to become a recognised voice in the government's crackdown on fraudsters
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Archive
European reunion - Timestwo Outsourcing
Insurance companies rushing to outsource in distant lands may have overlooked the potential on their doorstep. Andrew Holt reports from Eastern Europe
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Archive
Insurers to oppose EL extension plans
Proposals to overhaul crime victims' compensation slammed by insurers
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Archive
Roadsure drive for major expansion
Acquisitions and new business lines at heart of five-year £100m growth target
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Archive
Cost versus service - Timestwo Outsourcing
Andrew Holt finds that outsourced operations fail the customer service satisfaction test
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News
Converging lines
The plan to bring together Zurich's commercial and municipal divisions has raised eyebrows. The merger's architect, Guy Munnoch, talks exclusively to Michael Faulkner
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Features
Christmas message
Christmas comes but once a year and with it comes the marketing. Richard Croucher explains the world's biggest marketing experience