The BBC's seminal 'boys' stuff' show, Top Gear, had an interesting customer experience with an insurer's Indian call centre this week.

Jeremy Clarkson was racing two colleagues across Italy and France and then back to the City's Tower 42 in the world's most expensive and fastest car, the Bugatti Veyron.

Dubbed the 'bullet car', with a top speed of 250mph, the Veyron was way ahead in the race when Clarkson decided to while away some spare time by trying to find an insurance quote for the supercar.

The testosterone-fuelled broadcaster asked the call centre staff operator: "Is this the insurer which says it can quote me happy?" The reply was: "Yes it is."

After 25 minutes giving his personal details, Clarkson was then asked if the Bugatti was a "type of Rover".

Following a pause for his howl of derision, Clarkson was informed that Norwich Union does not insure Bugatti cars.

Clarkson's response to the whole affair:

"I have now been quoted miserable."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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