Tuesday, 25 April 2017

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About Us

Insurance Times is the media partner of choice, and premier news, information and insight brand for general insurance in the UK. Our audiences are key decision-makers, business placers and principals in brokers, insurers and service suppliers. Our online news service is widely regarded as the best in the sector, and our proactive news journalism is something for which we are justly renowned. Explore this site to find out more about our unique events programme, including our annual Insurance Times Awards, and the full range of our information products for insurance professionals, or contact the team:


Editor Saxon East +44 20 7618 3079

Managing editor John Manley +44 20 7618 3497

Finance editor Ben Dyson +44 20 7618 3480

News Editor Ima Jackson-Obot +44 20 7618 3495

Brand editor Martin Kornacki +44 20 7618 3494

Editorial researcher Savan Shah +44 20 7618 3078

Sponsorship and Subscriptions

Head of Sales Andrew Stone +44 20 7618 3414

Delegate and Recruitment Sales Andy Josephides +44 20 7618 3434

Senior Sales Manager - Technology Andrew Leggatt +44 20 7618 3447

Events Sponsorship Manager Marcus Lochner +44 20 7618 3064

Head of Research Sales Akbar Ansari +44 20 7618 3406

Senior sales executive Richard Turner +44 20 7618 3408

Head of Paid Content/Subscriptions Hayley Charlick +44 20 7618 3498

Digital, Events & Marketing

Head of digital Galya Holden +44 20 7618 3426

Head of events Mandy O’Connor +44 20 7618 3409

Marketing Manager Alison Towle +44 20 7618 3426


Group publishing manager Danny Flexen +44 20 7618 3098

Production manager Julian Creber +44 20 7618 3475

Group publisher Jack Grocott +44 20 7618 3454

Managing director Tim Whitehouse +44 20 7618 3469

Customer services:
info@customerservice.insurancetimes.co.uk +44 1635 588 868

Complaints – Who To Contact

Insurance Times adheres to the Editors’ Code of Practice (which you can find at www.ipso.co.uk.) We are regulated by the Independent Press Standards Organisation. Complaints about stories should be referred firstly to the Editor by email at complaints@insurancetimes.co.uk or by post at 120 Leman Street, London, E1 8EU.

It is essential that your email or letter is headed “Complaint” in the subject line and contains the following information:

  • Your name, email address, postal address and daytime telephone number.
  • The newspaper title or website, preferably a copy of the story or at least the date, page number or website address of the article and any headline.
  • A full explanation of your complaint by reference to the Editors’ Code.

If you do not provide any of the information above this may delay or prevent us dealing with your complaint. Your personal details will only be used for administration purposes.

If we cannot reach a resolution between us then you can contact IPSO by email at complaints@ipso.co.uk or by post at IPSO, c/o Halton House, 20-23 Holborn, London EC1N 2JD.

If complaining about third party comments on our website articles, you should use the ‘report this post’ function online next to the comment.