’A lot of the more forward-thinking brokers are starting to build up a little AI or data team,’ says cochief executive
’There is still some way to go before the sector is firing on all cylinders,’ says association
After taking the helm in August 2023, PPL’s newest chairman discusses a key opportunity in the market and whether he will follow in the footsteps of his predecessor
’We are beholden to the broker,’ says chief operating officer
’Tconnect is a major step forward and a key milestone in our digital transformation programme,’ says chief executive
’It will support the market in its transition,’ says director of product and practice
’It is great news that we now have all the larger brokers set up on the platform,’ says chief operating officer
’Whilst technology is an enabler, it will never replace the experience of our people and the importance we place on our trading relationships,’ says head of SME
’We’ve heavily invested in our pricing,’ says digital trading manager
The insurer ‘never forces brokers down the eTrade path,’ says broker sales director
’There are things that can be automated using AI that will make a big difference,’ says chief revenue officer
’We changed the way that we look at ourselves internally,’ says head of insurance products
’Brokers are a real distribution engine, they maintain and improve relationships with the SME commercial consumers,’ Open GI’s chief product officer tells Insurance Times following this year’s eTrading survey results
’We are very proud of what we have delivered across this year and have plans to try and reach five stars next year,’ says head of SME strategy and development
’We have built a strong and ongoing structure for the identification of what needs to be changed and to deliver that change,’ says director of digital trading
’There’s more we can do and we’re in the process of going through every single broker comment,’ says head of SME
The Insurance Times eTrading Report is the first at a glance guide to eTrading, created for brokers by brokers. The ratings distil the key findings of the well-established eTrading survey into an indispensable advice tool to help brokers select the right insurer to etrade with.
View the 2023 eTrading Online Ratings
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