eTrading
IT Interview
Ben Legg: Open GI homing in on ‘North Star’ of empowering brokers to write better business
’We see our role in the market to empower our brokers to write more and better quality business, as well as improving the lives of anyone using insurance products,’ says chief product officer
IT Interview
Wayne Jefferson: ‘ETrading will ultimately become more complex’
’We don’t want unwieldy question sets that become way too complicated for a customer and put them off eTrading,’ says head of eTrading
IT Interview
Theo Duchen: ‘More work to do’ around eTrading complex insurance products
’Complex [risks are] not that easy to compare. [They often have] terms and conditions which need quite a lot of interpretation,’ says co-chief executive
IT Interview
Jo Musselle: Hiscox targets ‘new distribution deals’ with brokers as part of ‘omnichannel’ strategy
Market-wide appetite ‘to trade more in a digital way’ sees insurer commit to roll out high net worth proposition on eTrade extranet by year-end, says chief underwriting officer
News
Acturis details plans following private equity acquisition of majority stake
’We are at the coalface and in a good position to shape and lead the charge’ on eTrading, says chief executive
News
Pancentric Digital extends deadline for MGA initiative
’Our focus is on making effective digitisation accessible to as many as possible, driving growth, increasing efficiency and improving margins,’ says founder and director
News
More brokers favouring live chat over phone calls for eTrade queries
’We are definitely seeing the shift in terms of brokers enjoying the live chat experience,’ says head of SME trading
News
Watch: Navigating Excellence – A deep dive into the 2024 eTrading Report results
In the discussion, the expert panel examined what makes for excellent eTrading performance – what works best, how to create eTrading excellence, the things brokers are looking for and more.
News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the biggest stories from this week
News
PPL improves service during half-year renewals
’We can now turn our attention, as we had hoped to do all along, to building out a wider ecosystem of trading tools,’’ says chief operating officer
News
Aviva refuses to be complacent on eTrading service following record report result
The insurer believes that its eTrading evolution is ‘not a one and done’ project, which is why it boasts the highest five star score from broker partner research for the sixth consecutive year
News Analysis
What are the key findings from 2024’s Five Star Rating Report: eTrading?
Simon Bloomfield, head of Imarket at Polaris, shares his key takeaways from Insurance Times’ 2024 eTrading report
News Analysis
Zurich UK promises brokers direct interaction with underwriters rather than ‘a robot’
Head of SME trading says insurer’s ’SME underwriters are empowered to make underwriting decisions in the moment’
News
Revealed: Tech and Innovation Awards finalists 2024
The finalist shortlist for Insurance Times’ Tech and Innovation Awards 2024 is in, have you made the cut?
News Analysis
eTrading forms a ‘totally critical’ part of RSA’s market ambitions
’This is really the start of our journey. We’ve now got a solid foundation to really kick on from and improve,’ says commercial lines director
IT Interview
Georgina Davis: Zurich helping brokers avoid ‘computer says no’ problem when trading
’We have, 100%, all real people behind our online platforms,’ says head of broker proposition and distribution
The Five Star verdict on eTrading: the factors behind success or failure
With eTrading rapidly evolving, Insurance Times has carried out a webinar exploring what is happening in the fast changing area that is central to the industry’s future in association with Zurich UK.
Watch now
Part of the Insurance and Risk group of Newsquest Specialist Media
Published by Newsquest Media Group Limited, registered in England & Wales with number 01676637
at 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW - a Gannett company
at 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW - a Gannett company
Site powered by Webvision Cloud