Homeserve UK profits drop by a quarter
Falling customer numbers and an FCA investigation take their toll
Follow @jobsinstimes
Claims Excellence Awards 2013
Claims Excellence Awards video: Duncan Ross, Ageas – Outstanding Insurer Claims Individual of the YearVideo
The motor claims controllor was recognised for his vision and strategy to improve customer service and Ageas efficiencies with no dedicated budget or staff
Claims Excellence Awards video: RSA – Claims Training Initiative of the YearVideo
RSA’s Mark Brookes and David Lunn talk about RSA’s award-winning TechTrack development programmes that enable the firm to respond to the war for talent
Claims Excellence Awards video: QuestGates – Outstanding Claims Management Team of the YearVideo
Unique in the UK loss adjusting sector, QuestGates has the only environmental team that is 100% dedicated to the handling of claims with an environmental aspect
Claims Excellence Awards video: LV= - Fraud Prevention Initiative of the YearVideo
Claims Excellence Awards video: LV= - Motor Claims Initiative of the Year Video
Claims Excellence Awards video: Animal Friends Insurance – Outstanding Broker Claims Team of the YearVideo
Claims Excellence Awards video: Carina Garner, Hamilton Leigh Insurance Brokers – Outstanding Broker Individual of the Year – Commercial LinesVideo
Claims Excellence Awards video: LV= - Claims Technology Initiative of the YearVideo
Claims Excellence Awards video: Hiscox UK (winner) – Outstanding Insurer Claims Team of the YearVideo
Claims Excellence Awards video: Sterling Insurance (highly commended) – Outstanding Insurer Claims Team of the YearVideo
Claims Excellence Awards video: NDML - Customer Care Initiative of the YearVideo
Appointments
Hiscox chief underwriting officer Watson named executive director
Appointment follows Watson’s promotion in February
INTERNATIONAL (RE)INSURANCE NEWS
In association with 
Impact Forecasting addresses cat model uncertainty
New tools help (re)insurers visualise the range of uncertainties
Guy Carpenter report sheds light on Asia's future climate
Report predicts future seasonal extreme droughts and floods
CORPORATE CLIENT NEWS
In association with StrategicRISK 
Deadly tornado rips through towns near Oklahoma City
The deadly storm said to be more damaging than 1999 tornado
AIG launches CyberEdge mobile phone app for iPads
The app aims to provide better information on cyber risks
Editor's Pick
Equity’s three-pronged broker strategySubscription
The six regional office closures may be negative, but Equity Red Star believes it has much to offer brokers
Analysis
Daily briefing: Crisis at HomeServe worsensSubscription
As HomeServe drops deeper into trouble it must continue its push to repair the damage caused by the mis-selling scandal
Daily briefing: Equity cuts back to move forwardSubscription
Rules of attractionSubscription
Daily briefing: Biba's blinderSubscription
Who are the drunk drivers on UK roads?Subscription
Special Reports
Spotlight on: Big DataSubscription
Data enrichment is more than just the latest buzzwords, it’s the way ahead for the insurance industry, providing insurers with the tools for faster, more accurate quotes, and enabling brokers to offer better prices and detect fraud earlier
The Knowledge: claims innovationSubscription
This month’s issue look at claims handling, which is at the brink of a data-enabled revolution
