Personal Lines
IT Awards 2023
Insurance Times Awards 2023: LV= puts ‘customers at the heart of what we do’
Serge Raffard, personal lines managing director at LV=, talks about why the business was nominated for Personal Lines Insurer of the Year
IT Awards 2023
Insurance Times Awards 2023: Ageas’ data science centre has ‘future-proofed’ the business
Ant Middle, chief executive at Ageas, discusses why the insurer deserves to win Personal Lines Insurer of the Year
Latest News
Direct Commercial Limited urges brokers to prioritise early reporting amidst soaring commercial motor claims costs
’The results from the Direct Commercial Broker Barometer highlight a new, pressing need for brokers’ support,’ says claims director
Latest News
New carbon offsetting-focused motor broker launches in UK market
‘Customers need to be confident the policies they buy are actually helping the environment so they can make an informed decision,’ says chief executive
Latest News
Broker CEO Forum 2023: ‘Differentiated’ broking M&A market puts greater emphasis on pre-deal prep
Consultant panellists agreed that commercial and specialty businesses currently form the basis of the UK’s broking M&A action
IT Interview
Insurance Times Advent Calendar: Donna Scully
For the second day of advent, Carpenters Group director Donna Scully highlights that Christmas is all about giving
Latest News
Ecclesiastical continues schemes expansion with new broker deal
’We want to build on our schemes proposition,’ says schemes and facilities director
Latest News
Insurers warned as only one in three subsidence claims found to be genuine
’The insurance market needs to radically rethink how it approaches this complex area of claims and fast,’ says head of subsidence
Latest News
Motor insurance payouts reach record high in Q3 2023
’These figures highlight how motor insurers deliver when motorists need them the most,’ says director of general insurance policy
Latest News
Bspoke Group expands policy book with personal lines acquisitions
’It was always our intention to combine organic growth with acquisitions where they have a clear strategic fit,’ says chief executive
Latest News
Current investment in UK flood defences not enough to combat climate-related losses
Chief executive warns continuous investment in flood defences alone is ‘not sufficient’ to mitigate the foreseen losses
Latest News
How is connected car technology reshaping premiums based on individual driver behaviour?
’As technology advances with connected cars, the accuracy of the personalisation for car insurance premiums will only improve,’ says head of retail specialty trading
The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.
The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
View the 2023 Personal Lines Report
Broker Service Survey 2023/24 now open – has your insurer partner provided a five star service?
The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide
