Insurance Times content director Katie Scott reviews the headline findings of this year’s Top 50 Insurers report, flagging where firms are winning, losing – and battling the soft market
‘The prime minister has pledged to create more breathing space for consumers and that’s why we’re urging him to use the upcoming budget to announce a ban on two-tier pricing,’ says director
‘For a customer, reaching the end of a quote journey without an offer can feel like being told their home cannot be insured,’ says managing director
Claims performance underpins profitability levels across both personal and commercial lines, with insurers looking to strike the right balance between loss and expense ratios to come out on top
‘The return to annual price growth is a significant market development, but motorists will experience it differently,’ says product manager
Mike Dalby, chief executive at Howden’s consumer division, discusses the dangers of underinsurance and other protection gaps for clients, especially as winter rolls in
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times’ annual benchmarking survey
’It creates a straightforward route to market for brokers and a valuable employee benefit for employers,’ says head
’The insurance market in the UK is at an inflection point,’ says partner
Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), questions whether the insurance sector’s approach to increasing limits has become part of the problem
Insurers and vets are exploring whether contextualised care could help inform high-value pet claims decisions, while stressing the need to protect clinical judgement, animal welfare and consumer trust
‘As insurers, we haven’t given it enough thought,’ says conference participant