All Insurance Times articles in Issue April 2016
View all stories from this issue.
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Latest
Aviva plc 2021 interim results announcement
Significant strategic delivery and strong growth in key areas
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Online only
‘We’re too busy to innovate’ – survey
Brokers and insurers lack time, resources and the right culture to innovate effectively, survey finds. But many are starting to look outside the industry for what they need
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Agenda
Q&A with Matt Poll of insurtech firm Neos
Matt Poll, chief executive and founder of Neos explains why he set up the insurtech firm after 15 years in the insurance industry and how he believes it will open up a better dialogue and relationship between insurers and customers
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Agenda
Analysis: Turning data into digital gold
Data and analytics are key to the future of companies working in the insurance sector. The connected car and home and wearable devices offer a technological edge to insurers
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News
Analysis: Will McKenzie Friends be the new cash cow for CMCs?
The insurance industry could face a new threat in its fight against spurious claims unless the government introduces safeguards for genuine claimants. Insurance fraud experts warn that the plan to increase the small claims court limit for personal injury from £1,000 to £5,000 will prevent a ...
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Agenda
Expert View: Customer-centricity is key to broker survival
LV= Broker managing director LV= Broker on why brokers need to listen to customer needs and adapt their service to suit
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Agenda
Expert View: supporting brokers in the face of growing consolidation
Aviva’s head of regional brokers, strategy and propositions, Karen Jackman talks about the help insurers can give smaller brokers
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Agenda
Analysis: Is there a future for the High Street broker in the digital age?
It was a proud day for Hughes Insurance. One-man band Leslie Hughes started selling car insurance over the phone in 1977 and grew the company into Northern Ireland’s largest independent broker by the time it was acquired in 2014 by Liberty Mutual. Chief executive Gareth Brady ...
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Agenda
Expert View: Underwriters need new tools for a data age
Guidewire market strategy director, data and analytics, Dawn Mortimer on why underwriters need help to make sense of Big Data
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Agenda
Expert View: A guide to what’s hot in high net worth
High net worth cover specialist OAK Underwriting’s managing director Mark Coffey looks at what will be popular among clients for 2016, reminding brokers to review contents regularly to avoid underinsurance
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Online only
April 2016 issue
Read a digital version of the April 2016 edition of Insurance Times. Cover story: How the internet is killing off the high street broker; Towergate’s future clarifies; Unrated Gable battles to build broker trust; McKenzie Friends – the new cash cow for CMCs?; Insurers are learning on claims, says ABI; ...
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Agenda
Analysis: Insurers dealing better with events like floods, says ABI
McVitie’s ginger nuts have returned to supermarket shelves just three months after five feet of flood water halted production at the company’s Carlisle factory. Around 540 tonnes of debris was cleared at the site in barely 90 days. This world shortage of one of the UK’s ...
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Agenda
Analysis: More needs to be done to tackle spurious PI claims
The number of claims going through the MoJ’s RTA claims portal is falling, but that does not mean the market has finally turned.
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News
Fleets urged to check cover amid new corporate manslaughter fines
Tough new regulation sparks a call to action for businesses with fleets
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Agenda
Analysis: You’re doing better, customers tell home insurers
Net Promoter Score for last six months of 2015 averaged 2.7 – against 0.7 the year before
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Agenda
Analysis: FCA urged to probe commission payments in property
Industry experts say questionable practices continue in property insurance and Competition and Markets Authority is to update report that uncovered excessive commission rates