The website's advice surgery has been launched. Users can Ask the Experts and have queries and concerns dealt with by one of the resident panelists, including The Broker Network's Grant Ellis, Biba's Peter Staddon and Primary Group's John Bibby. Topics already covered include customer service and the industry's out-dated image.
Insurancetimes.co.uk launched a tenders news service, which puts users in touch with major insurance contracts throughout the UK. The site continues to be the voice of the industry - for well known and local characters. Coming up over the next month we have exclusive opinion pieces on the latest issues from Biba, the ABI and Deloitte Consulting.
In one of our regular opinion polls, visitors said that Lloyd's new franchise performance director Rolf Tolle's "get tough" approach with underwriters will not herald a return to profit for the marine market. In another poll, 80% were concerned that insurers' stock value will be hit hard by a war in Iraq.
The website also broke a number of stories, including how the Higgs report might affect directors' liability, and the FSA's consultation proposal on professional indemnity.
Compliance is an opportunity
Jim Evans, of Deloitte Consulting, argued that FSA compliance should be seen as an opportunity for insurers and not a threat. He warned: "As we progress into 2003 only insurers that head FSA requirements will reap the benefits."
