AXA has announced that it will divide into four divisions as part of a restructure of its business.
It said the four operational units will be:
Distribution – Personal and commercial lines distribution functions will be merged. The merged unit will be headed up by Mark Cliff who will become distribution director.
Customer Operations – There will be a standard approach to personal and commercial customer relations. The set standards will be closely monitored. Andy Fairchild will remain as customer operations director.
Corporate Development – The division will focus on the growth of the business. It will incorporate strategic marketing, strategic development and marketing support functions and is designed to ensure that customer needs are met. Paul Bridge will become the new corporate development director.
Underwriting – The underwriting function will now sit as a distinct and separate function. Roy Watkinson is acting as underwriting director on an interim basis.
