Flexibility is the most sought-after quality in an insurer, said brokers canvassed in a survey by Allianz
Cornhill.
The survey, in its third year, showed brokers wanted flexibility followed by competitive premiums, responsiveness, a partnership focus, efficient claims handling and accessibility.
Allianz Cornhill requests the survey to measure its performance across all criteria.
National sales manager Colin Bates said: “We've made good progress over the past 12 months, but we're not complacent.
“It's very good news that 88% of the brokers surveyed thought their share of business with us would increase because of the close working relationship that had grown between us.”
